Bounteous

Salesforce Sales & Service Cloud Administrator

Bounteous  •  United States (Remote)  •  2 hours ago
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Job Description

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.

Pacific Time Zone Coverage Required

We are seeking an experienced Salesforce Sales & Service Cloud Advanced Administrator to support the Caesars account. This role owns hands-on configuration and administration of the Salesforce org — objects, business processes, Flow-based automation, and approval processes — spanning both Sales Cloud and Service Cloud (SFSC), with particular focus on SFSC setup and optimization. It's a highly collaborative role embedded within a cross-functional delivery team, working daily alongside Salesforce engineers, architects, product management, and program delivery leads, with opportunities to contribute to Salesforce–Outlook integration and Agentforce proof-of-concept activities.

Information Security Responsibilities

  • Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
  • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
  • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
  • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

Required Qualifications

Preferred Qualifications

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Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.

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Bounteous

About Bounteous

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.

We drive success for the world’s biggest brands with award-winning solutions:

AI, Data, Analytics

Digital Commerce

Experience Innovation & Design

Enterprise Digital Transformation

Marketing Activation & Loyalty

Digital Product & Platform Engineering

Cloud Enablement & Modernization

We collaborate with top tech leaders to pioneer solutions in a dynamic digital world:

Adobe

AWS

Microsoft

Salesforce

Google

…and more!

Our SMEs tailor solutions to meet your industry’s unique needs and goals:

Consumer Goods

Financial Services

Healthcare

Industrial & Manufacturing

Logistics

Media, Entertainment, Technology

Restaurant & Convenience

Retail

Telecommunications

Travel & Hospitality

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Frisco, Texas
Year Founded
Unknown
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