techcarrot

Salesforce Quality Analyst

techcarrot  •  Dubai, AE (Onsite)  •  1 hour ago
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Job Description


QA Technical Responsibilities

  • Design and implement test strategies, test plans, test scenarios, and test cases for Salesforce applications.

  • Execute manual and automated testing and analyze test results to identify defects.

  • Create and maintain test data, test environments, and test scripts.

  • Perform functional, integration, regression, and end-to-end testing.

  • Identify, document, track, and report defects using Assembla or relevant defect-management tools.

  • Analyze defects, identify root causes, and provide appropriate recommendations for resolution.

  • Maintain testing documentation and provide clear test execution and quality reports.

  • Ensure new Salesforce changes and enhancements do not negatively impact existing functionality.

QA Functional Responsibilities

  • Apply strong functional knowledge of Salesforce CRM to validate business processes and system functionality.

  • Understand business requirements and translate them into effective test scenarios and test cases.

  • Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.

  • Collaborate with developers, business analysts, product managers, and other stakeholders throughout the SDLC.

  • Ensure Salesforce solutions meet defined business requirements, quality standards, and customer expectations.

  • Contribute to continuous improvement of QA processes, tools, and testing methodologies.

Self-Development & Continuous Improvement

  • Continuously develop Salesforce QA and testing skills relevant to the role.

  • Stay updated on the latest Salesforce releases, features, QA tools, and testing techniques.

  • Identify and implement opportunities to improve testing efficiency, coverage, and overall quality.


Requirements


  • 5-7 years of experience in QA/testing, preferably with hands-on experience testing Salesforce applications.

  • Strong experience in Salesforce application testing, including functional, integration, regression, and end-to-end testing.

  • Good understanding of Salesforce CRM functionality and business processes.

  • Experience creating and executing test cases, test scenarios, test plans, and test scripts.

  • Experience with manual and automated testing.

  • Strong knowledge of defect identification, documentation, tracking, and reporting.

  • Experience working with test data and test environments.

  • Experience using Assembla or similar defect/test management tools is preferred.

  • Good understanding of Agile/Scrum methodologies and SDLC.

  • Knowledge of Salesforce integrations and APIs would be an advantage.

  • Free-zone domain knowledge is an added advantage.

  • Strong written and verbal communication skills.
techcarrot

About techcarrot

Your Nearshore Digital Transformation Partner, Headquartered in Dubai.

techcarrot is a leading global IT services provider and trusted digital transformation partner, delivering cost-effective, customer-focused digital solutions worldwide.

Founded in 2016 and headquartered in Dubai, ISO/IEC 27001:2022 certified. Our UAE operations serve the Middle East and Africa, India drives Asia-Pacific, and our footprint extends to the USA and the Netherlands bringing our capabilities closer to clients, as we venture into new geographies. we're driven by our people-first philosophy, "We Care" shaping everything we do.

We deliver across six practice areas: Digital Solutions, Enterprise Application Solutions (SAP, Oracle, Salesforce, Microsoft, Odoo), Data Analytics & AI, Cyber Security & GRC, Infrastructure & Cloud, and Quality Engineering serving Retail, FMCG, Real Estate, Financial Services, Healthcare, Government, and Technology. Our ISO/IEC 27001:2022 certification reflects our commitment to the highest standards of information security.

What differentiates techcarrot:

Local market understanding through our Dubai HQ and nearshore delivery centres

Global delivery strength via development centres in Noida, Hyderabad, and Chennai

Business and industry knowledge paired with deep technical expertise

End-to-end ownership from strategy through implementation and managed services

Customer commitment, reflected in our 99% retention record

At techcarrot, we do more than implement technology we collaborate with customers to solve business challenges, reduce complexity, strengthen security, and create measurable value.

We engage. We enhance. We exceed.

Digital Transformation. Simplified by techcarrot.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Dubai, AE
Year Founded
2016
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