Job Summary
We are seeking a detail-oriented QA Manual Test Engineer with Salesforce
knowledge to validate business-critical Salesforce applications and
integrations. This role focuses on end-to-end manual testing of Salesforce
functionalities, including Flows, Triggers, Apex jobs, and related platform
features, ensuring high-quality releases aligned with business and
organizational goals.

Key Responsibilities

1. 
   Design
   and execute manual test scenarios, test cases, and test data for
   Salesforce features and enhancements.
2. 
   Develop
   and maintain test plans covering Salesforce-specific functionality,
   including Flows, Triggers, Apex jobs, validation rules, approvals,
   profiles, and permission sets.
3. 
   Perform
   functional, regression, integration, and UAT support testing for
   Salesforce releases.
4. 
   Validate
   end-to-end business processes across Salesforce modules and connected
   systems.
5. 
   Identify,
   log, track, and retest defects; work closely with developers for root
   cause validation and closure.
6. 
   Collaborate
   with product owners, business analysts, and developers to clarify
   requirements and acceptance criteria.
7. 
   Communicate
   testing progress, risks, blockers, and resolutions clearly to project
   stakeholders.
8. 
   Participate
   in Agile ceremonies (sprint planning, daily stand-ups, backlog grooming,
   retrospectives) and contribute to release readiness decisions.
9. 
   Monitor
   and report quality metrics such as defect leakage, test coverage,
   pass/fail trends, and regression status.
10. 
    Continuously
    improve QA documentation, test processes, and knowledge sharing within the
    team.
11. 
    Stay
    current with Salesforce platform updates and QA best practices.

Required Qualifications

1. 
   6+
   years of software QA experience, with hands-on manual testing in
   Salesforce environments.
2. 
   Strong
   understanding of Salesforce platform components, including custom objects,
   Flows, Triggers, and Apex job behavior from a testing perspective.
3. 
   Experience
   in writing clear test cases, executing regression suites, and managing
   defects in tools such as Jira, Azure DevOps, or similar.
4. 
   Good
   understanding of Salesforce release cycles and sandbox testing practices.
5. 
   Ability
   to read and interpret business requirements and translate them into test
   conditions.
6. 
   Strong
   communication and stakeholder collaboration skills.
7. 
   Experience
   working in Agile teams.

Preferred Qualifications

1. 
   Salesforce
   certifications (for example, Salesforce Administrator) are a plus.
2. 
   Exposure
   to Salesforce test automation tools or frameworks (for example, Selenium,
   Provar, Copado Robotic Testing) is a plus.
3. 
   API
   testing experience (Postman or equivalent) and basic SQL/SOQL knowledge.
4. 
   Experience
   with CI/CD-driven release processes in Salesforce ecosystems.

Success Metrics for the Role

1. 
   Reduction
   in escaped defects.
2. 
   High
   regression coverage and on-time test execution.
3. 
   Clear
   and timely defect reporting and retesting turnaround.
4. 
   Improved
   requirement clarity and test traceability across sprints.