What we achieve together

In this role, you will play a vital part in enhancing our Salesforce solutions to provide outstanding customer service and retention. You will be involved in exciting projects that optimize our service workflows and improve user experiences across the organization. Your work will directly impact how our teams deliver reliable, efficient support and build long-term customer satisfaction.

Your main tasks & responsibilities:

• You will design, implement, and maintain comprehensive test plans and test cases for Salesforce applications and integrations.
• Collaborating closely with developers, business analysts, and product owners, you will develop a clear understanding of requirements and help define effective test strategies.
• You will execute functional, regression, integration, and user acceptance testing to ensure top-quality releases.
• You will develop and maintain automated test scripts using tools compatible with Salesforce, such as Selenium and Provar.
• Monitoring test execution, you will report defects and track quality metrics to support continuous process improvements.
• Assisting in release management and deployment validation, you will help ensure smooth and error-free rollouts.
• You will contribute to the ongoing improvement of QA standards by writing and updating platform documentation.
• Conducting stakeholder trainings and product demos, you will share your expertise to promote best practices.
• As an active team member, you will participate in our agile development cycle and foster a culture of continuous learning.

What makes us successful together

• Qualification: You hold a degree in business administration, computer science, or a comparable qualification, with at least 3 years of experience in a consulting or corporate environment.
• Experience: You have extensive knowledge of implementing and testing complex Salesforce service processes, with a proven track record in projects involving Service Cloud, Field Service, or similar solutions.
• Know-how and skills: Your expertise includes test automation tools (e.g., Selenium, Provar), API testing, and understanding Salesforce architecture, complemented by an agile mindset.
• Nice to have: Salesforce certifications (e.g., Administrator, Platform App Builder) and experience with CI/CD pipelines and HVAC or manufacturing industry processes are valuable assets.
• Personality: You are a proactive, analytical thinker who enjoys problem-solving, written communication, and working collaboratively in cross-functional teams.
• Language skills: Business fluency in English, with additional language skills considered an asset.

What you can count on

• Flexible work model: adjustable starting times (7:30 – 9:00AM), hybrid work 70/30, and up to 30 days of remote work from abroad from selected countries.
• Health & Wellness support private medical care (Medicover), sports card subsidy (Multisport), group insurance (Warta), and ergonomic office spaces.
• Time off & balance: additional paid 2 days off and subsidies for recreation.
• Financial perks: up to 30% discount on company products, support for commuting and eyewear.
• Growth & Development: access to internal training, mentoring programs, self-learning platform for languages (eTutor) and international projects.
• Culture & Community: company events, family friendly activities, and open opportunities within Vaillant Group.