emergiTEL

Salesforce QA Analyst-2026-94

emergiTEL  •  Calgary, CA (Remote)  •  2 hours ago
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Job Description

emergiTEL is hiring a Salesforce QA Analyst for our client in the Financial Services industry.

Contract Duration: 3 Months with possible extension

Location: Calgary, AB – 100% Remote

Job Description

Responsibilities

  • Assess testing requirements and provide estimates for testing effort and resource needs.
  • Develop test plans, test cases, and test scripts using a risk-based testing approach.
  • Prioritize test execution activities based on business and technical risk.
  • Work closely with the QA Lead – Enterprise CRM to ensure the quality and completeness of all testing deliverables.
  • Execute testing for Salesforce solutions and integration components, leveraging automation techniques where appropriate.
  • Support end-to-end testing across all system components and integrations.
  • Analyze the impact of changes on test environments, test plans, and integrated systems.
  • Collaborate with project stakeholders, team leads, vendors, and internal resources at various organizational levels.
  • Apply preventative quality practices including peer reviews, walkthroughs, and documentation reviews.
  • Ensure test data is sufficient, secure, and compliant with privacy and confidentiality requirements.
  • Participate in requirements change management and test condition management activities.
  • Report testing progress, status, risks, and issues to project stakeholders.
  • Capture lessons learned and contribute to testing best practices and knowledge repositories.
  • Ensure adherence to Quality Assurance Office standards and procedures.
  • Identify, assess, and resolve risks that may impact project milestones and deliverables.

Required Qualifications

  • Degree in Computer Science, Software Development, or a related field, or equivalent practical experience.
  • Minimum 5 years of experience in Quality Assurance and software testing.
  • Experience with both automated and manual testing tools and methodologies.
  • Proven experience creating and managing test plans, test cases, and automated/manual test scripts.
  • Experience with SAP CRM, Salesforce CRM, and Salesforce Financial Services Cloud (FSC).
  • Familiarity with the Financial Services industry.
  • Knowledge of Salesforce configuration, development, deployment processes, and testing within automated CI/CD pipelines.
  • Strong analytical, communication, and stakeholder management skills.

Project Overview

  • Transaction Dispute Management project focused on implementing Visa Debit Disputes and Visa Debit Fraud intake processes within an existing Salesforce Financial Services Cloud environment.

Vacancy Status

This is an active position currently open for hiring.

Use of Artificial Intelligence

No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team.

Equal Opportunity

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role.

emergiTEL

About emergiTEL

At emergiTEL, we are redefining what it means to connect exceptional talent with visionary organizations. Since our inception in 2006, we have built our reputation as a purpose-driven leader in recruitment and HR solutions. Our unique three-dimensional screening process goes beyond technical qualifications, delving into the critical aspects of soft skills and cultural alignment to deliver talent that truly transforms organizations.

emergiTEL is a National Tier-1 staffing supplier to top North American brands in IT, Telecom, Retail, Banking, Insurance and Consulting verticals . We are a recognized-leader for providing the best placements, retention, and re-hire ratios.

emergiTEL is more than a recruitment firm—we are your strategic partner for workforce transformation. Our global footprint enables us to operate seamlessly across major markets while maintaining a boutique approach to service. We are known for anticipating client needs, challenging conventional thinking, and delivering innovative solutions that create lasting value.

We proudly serve a diverse range of organizations, from ambitious start-ups to global enterprises, spanning private, public, and not-for-profit sectors. Our clients return to us not just for the results we deliver but for the trust we build through every engagement.

The foundation of emergiTEL’s success lies in our people and principles. We cultivate a dynamic and inclusive culture that champions creativity, adaptability, and authenticity. By empowering our team to think differently and act boldly, we consistently achieve extraordinary results for our clients.

Our values are rooted in integrity, excellence, and collaboration. From leveraging cutting-edge technology to fostering genuine partnerships with clients and candidates, we ensure that every interaction is marked by trust and mutual respect.

By understanding the intricate balance of skill, character, and culture, we help organizations uncover the right talent at the right time.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Richmond Hill, CA
Year Founded
2006
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