The Hyde Group

Salesforce Product Owner

The Hyde Group  •  £70k - £75k/yr  •  London, GB (Hybrid)  •  14 days ago
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Job Description

Salesforce Product Owner

London Bridge (2 days office-based, 3 days remote working)

Up to £75,000

Hyde is looking for a Salesforce Product Owner to join our collaborative and values‑driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long‑term development.

As a Salesforce Product Owner (internally titled CRM Manager) at Hyde New Homes, you will lead the strategic development, optimisation and delivery of our Salesforce Sales & Marketing platform. You will play a pivotal role in driving customer insight, improving digital journeys, and enabling data‑driven decision‑making across the organisation. This is a strategic, and hands-on CRM Manager role leading Salesforce delivery, customer insight, system improvement and cross-functional digital projects to drive performance and customer experience.

Key Duties

  • Salesforce strategy — Lead the strategic roadmap for Salesforce, ensuring the platform evolves to meet organisational needs.
  • CRM optimisation — Oversee continuous improvement of CRM processes, workflows and data quality.
  • Cross‑functional delivery — Manage and deliver digital projects in partnership with teams across Hyde.
  • Customer insight — Use CRM data to generate actionable insights that inform business development and marketing activity.
  • Stakeholder engagement — Act as the CRM subject‑matter expert, supporting colleagues and ensuring best practice adoption.

Why Join Hyde?

Hyde is part of the Hyde Group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long‑term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

As a Salesforce Product Owner, we’re seeking someone who can bring:

  • Proven experience in CRM leadership and Salesforce product ownership
  • Strong collaboration and communication skills
  • A proactive mindset and passion for customer‑centred digital transformation
  • The ability to interpret data and engage stakeholders across all levels

The Benefits of Joining Hyde

  • Excellent pension scheme
  • Generous holiday allowance
  • Life assurance
  • Award‑winning flexible benefits platform
  • Support for learning and career development
  • Hybrid working options available

Diversity, Inclusion & Accessibility

Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision‑making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.

The Hyde Group

About The Hyde Group

We’re here for our customers and the communities we serve, creating homes and places people can be proud of.

For almost 60 years, Hyde has provided affordable homes for people to help achieve our vision of a great home for everyone.

As a Group, we bring together organisations that share a commitment to providing great homes and services, and to supporting the communities we work with. Partnerships with organisations that share our values and focus on customers is part of our long-term strategy to help us do more for our customers and to meet our founding social purpose.

Today, we own and manage around 120,000 homes, making us one of the largest and most diverse housing and community services providers in the country. We provide neighbourhood services to around 350,000 homes across the country, proudly support our Armed Forces community with their housing needs, and work with critical areas of the public and private sectors, including schools, hospitals, and local councils.

We’re also using our knowledge and expertise to help more people to have a home. We’re working with our local authority partners, homebuilders, and like-minded investors, to find new ways to build more affordable homes, because we can’t stand by and wait for others to fix the housing crisis.

Industry
Real Estate & Property
Company Size
501-1,000 employees
Headquarters
London, GB
Year Founded
1967
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