Kings III Emergency Communications

Salesforce Platform Specialist

Kings III Emergency Communications  •  $95k - $110k/yr  •  Coppell, TX (Onsite)  •  25 days ago
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Job Description

The Role: Salesforce Platform Specialist

Who You Are:

You’re someone who enjoys solving problems, improving processes, and keeping systems clean and reliable. You’ll support team by administering and maintaining Salesforce, assisting users with system questions, managing data integrity, and building automation to support how the business operates. You’ll also partner cross-functionally and be assigned projects on an as-needed basis to support growth and efficiency.

Who We Are:

Established in 1989 Kings III is a growing, dynamic company. We’re a six-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2025. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.

More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better!

What You’ll Do:

  • Build and maintain Salesforce Flows, validation rules, and automation
  • Perform Salesforce data entry, updates, imports, and cleanup to ensure data accuracy
  • Create and maintain Salesforce reports and dashboards
  • Troubleshoot system issues and work with internal teams or vendors to resolve them
  • Support various integrations with tools such as Adobe Sign and marketing platforms
  • Design and maintain integrations with enterprise systems
  • Assist with testing, sandbox validation, and deployments
  • Document processes and provide basic user training and guidance
  • Work as a team with employees in all departments
  • Other duties as assigned

What You’ll Bring:

  • Bachelor’s degree or equivalent experience
  • Salesforce Administrator Certification
  • At least two years of hands-on Salesforce Administrator experience
  • Strong understanding of Salesforce data model, core objects, and automation tools
  • Experience building Salesforce Flows and validation rules
  • Proficient computer skills with strong attention to detail
  • Ability to work well with others and communicate clearly with technical and non-technical users
  • Able to work in a fast-paced environment and manage multiple priorities
  • Excellent organizational and problem-solving skills

What We Do:

Our mission is simple - We provide critical communications services to help people in distress.

Our Core Values are even simpler:

1. Honesty & Integrity

2. Service to the customer above all else

3. Do what is right

4. Good enough is not good enough: pursue excellence

5. Encourage individual initiative and growth

By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.

Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day.

What’s in it For You:

  • Medical insurance with 1 HSA and 2 PPO plan options
  • Flex Spending Account (FSA)/Dependent Care FSA
  • Dental, vision, life, short- and long-term disability insurance
  • Critical illness and hospital indemnity plans
  • 401k with company contribution
  • Employee Assistance Program (EAP)
  • Company paid telemedicine 24/7 access
  • Wellness Program
  • Employee discount program
  • 8 paid holidays, plus 1 floating holiday
  • 15 days of PTO accrued in year 1
  • Generous referral bonus program
  • Work life balance (a must!)
  • Team building, attendance at our annual kickoff each January, and other fun events
  • Relaxed professional dress code

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Kings III Emergency Communications

About Kings III Emergency Communications

Pioneering Life Safety Solutions Since 1989

Kings III is a leading authority in emergency communication systems and monitoring services, with over three decades of dedicated experience in the field. We have established ourselves as experts in providing class-leading, unmatched emergency communication services while delivering peace of mind to our customers.

Comprehensive Emergency Solutions

Our expertise extends to a wide range of critical communication devices, including:

• Elevator emergency phones

• Pool emergency telephones

• Area of refuge communication systems

• Parking garage and stairwell help phones

Kings III currently monitors over 125,000 emergency phones across the United States and Canada, demonstrating our extensive reach and trusted reputation in the industry.

Unparalleled Emergency Response

At the heart of our service is our 24/7 Emergency Dispatch Center (EDC), staffed by highly trained professionals:

• All full-time operators are Advanced Emergency Medical Dispatcher (AEMD) certified

• Operators are Red Cross CPR trained and HIPAA compliant

• Our AEMD certification exceeds the requirements often found in 911 emergency response centers

This level of expertise ensures that every emergency call is handled with the utmost professionalism and care, setting us apart from typical answering services.

Technological Innovation and Code Compliance

As industry leaders, we stay at the forefront of technological advancements and code changes:

• We design, engineer, and manufacture our own emergency phones in the USA

• Our equipment is designed with code compliance and caller experience in mind

• We offer automatic remote testing capabilities, ensuring your systems are always operational.

Commitment to Excellence

Our dedication to providing superior emergency communication solutions has earned us recognition:

• Multiple-time winner of the Dallas Morning News Top 100 Workplaces in Dallas

• Recognized nationally by Top Workplaces USA

Industry
Facilities & Workplace
Company Size
201-500 employees
Headquarters
Coppell, TX
Year Founded
1989
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