Job Summary
The Salesforce Platform Developer II serves as a senior technical resource and trusted
advisor for Salesforce development efforts across the State of Tennessee. This position
provides expert guidance on coding standards, scalable solution design, and
development best practices to agency and departmental Salesforce development
teams. The role supports 11 statewide Salesforce orgs leveraging Public Sector
Solutions, Experience Cloud, Service Cloud and Sales Cloud, each with unique
business processes and implementation complexity.
The Developer II ensures custom development aligns with STS governance,
architectural direction, and security standards. This position collaborates closely with
agency development teams, vendor partners, and internal Salesforce org owners to
deliver secure, maintainable, and highquality solutions that support critical services for
Tennesseans. Public sector experience and familiarity with multiorg environments are
preferred.
Roles and Responsibilities
Provide expertlevel technical guidance and oversight for agency and
departmental Salesforce development teams.
Review and advise on Apex classes, triggers, Lightning Web Components, and
integration patterns to ensure quality and scalability.
Translate complex business requirements into secure, highperforming, and
maintainable technical solutions.
Ensure all custom development adheres to STS coding standards, governance
practices, and platform security requirements.
Support development efforts across multiple Salesforce orgs with varying
architectures and solution components.
Serve as a lead technical resource for complex enhancements and custom
development initiatives.
Evaluate vendor development deliverables for quality, technical accuracy, and
longterm sustainability.
Participate in release planning, code reviews, testing coordination, and
deployment activities.
Act as a technical escalation point for debugging, performance optimization, and
integration troubleshooting.
Document technical designs, solution recommendations, and development
patterns.
Stay informed on new Salesforce capabilities, release updates, and industry best
practices.
Knowledge, Skills, and Abilities
Expert proficiency in Apex, Lightning Web Components, SOQL/SOSL,
integrations, and Salesforce APIs.
Strong understanding of Salesforce platform architecture, security models, and
governor limits.
Experience with development patterns specific to Public Sector Solutions,
Experience Cloud, Service Cloud and Sales Cloud.
Ability to guide and evaluate development work across multiple teams and
Salesforce orgs.
Advanced problemsolving and diagnostic skills for complex technical issues.
Working knowledge of Agile methodologies, CI/CD processes, version control,
and DevOps practices.
Strong communication skills with the ability to convey complex technical
concepts to diverse audiences.
Ability to collaborate effectively with agency teams, internal partners, and vendor
developers.
Experience and Education
Graduation from an accredited college or university with a bachelor’s degree in
Computer Science, Information Systems, Engineering, or a related field. A minimum of
five years of professional Salesforce development experience is required. Experience in
public sector or multiorg Salesforce environments is preferred.
Salesforce Platform Developer II certification is required or must be obtained within the established timeframe.
