Job Description

About Trideca

Trideca is Australia's trusted strategy, AI, and digital transformation partner, helping some of the nation's largest enterprises (including NAB, Suncorp, Optus, Medibank, and AGL) drive meaningful business impact through technology.

With offices in Melbourne and Sydney and projects spanning multiple industries, we thrive on solving complex challenges, delivering cutting-edge solutions, and pushing the boundaries of what's possible.

Trideca is seeking a Salesforce Marketing Cloud Consultant to join an advisory engagement with a leading Australian health organisation. You will be the independent Marketing Cloud specialist in the room, assessing how a multi brand platform spanning Marketing Cloud Next, Data Cloud, Sales Cloud and Service Cloud is built and run today, and leading the decisions on what to fix first.

The work is advisory and validation led. You will shape the patterns and prove them on a priority use case rather than build every asset, working alongside an in house Salesforce engineering team whose release practice is still maturing. Marketing Cloud depth is essential. DevSecOps experience is a real advantage, not a requirement. The engagement opens with a Marketing Cloud focus, with scope to extend into AI and Agentforce work.

What You'll Be Doing

• Assess the current Marketing Cloud Next setup across configuration, journeys, segmentation, content, consent and deliverability, and surface the duplication, gaps and quick wins across the brands in scope.
• Review how Data Cloud feeds Marketing Cloud Next, from data streams and identity resolution through to segments and activation, and how Marketing Cloud integrates with Sales Cloud and Service Cloud.
• Define the standards for journey design, data models, naming, testing and approval that every campaign meets before it goes live.
• Stand up a working reference implementation that proves the agreed patterns on a priority use case.
• Build a phased roadmap for maturing the platform, including advice on how any Sales Cloud consolidation affects marketing data, consent and journeys, with early input from the architecture team.
• Contribute to release and deployment practice, a configuration health check of Adobe Target, knowledge sharing sessions with engineers, and an executive ready report for senior technology leaders.

What You Bring

• Strong Salesforce Marketing Cloud experience, ideally five or more years, with hands on delivery in enterprise environments.
• Deep Marketing Cloud Engagement expertise across Journey Builder, Automation Studio, Email Studio, Contact Builder and Content Builder.
• Working experience with Marketing Cloud Next and Data Cloud, including segmentation, activation, data kits and packaging.
• Proficiency in AMPscript, SSJS and SQL for personalisation, automation and data queries.
• A strong grasp of marketing data models, consent and preference management, and email and SMS deliverability.
• Experience integrating Marketing Cloud with Sales Cloud and Service Cloud through Marketing Cloud Connect or equivalent patterns.

Nice to Have

• A background in a regulated industry such as health, insurance or financial services.
• The ability to explain engineering trade offs to executives and to change the habits of day to day users.
• Salesforce Marketing Cloud Consultant or Developer certification, and Data Cloud Consultant certification.
• DevSecOps or platform engineering experience, including CI/CD for Salesforce with GitHub Actions, Salesforce CLI and source driven development.
• Familiarity with DevOps Center, Gearset, Copado or sfdx-hardis and Salesforce Code Analyzer, and with the security controls that apply to a pipeline: permissions, secrets and code scanning.
• Salesforce Application, System or Technical Architect certification, or experience with multi org consolidation programs.

Why Choose Trideca?

Empowering Women in Technology: We are committed to closing the gender gap in technology. With our dedicated road map for women, you'll find tailored opportunities to advance your career, supported by mentorship, leadership programs, Women in Technology Chapter and inclusive policies like menstruation leave and flexible working options.

Growth Through Learning: Your growth is our priority. At Trideca, you'll have access to a wide range of learning and development initiatives, from certifications and workshops to personal development programs, ensuring you are always at the forefront of technology and innovation.

Work Your Way: Our flexible work policy supports you to balance your personal and professional life.

Trideca Values

Clients Come First

We obsess over our clients; they mean everything to us and are central to everything we do. We take the time to understand them, so we can deliver outstanding experiences and create moments of WOW.

Achieve Greatness Together

Business is a team sport, and we are here to win. We respect, value, and inspire each other to bring our best to raise the bar. We will high-five you when you've nailed it and have honest discussions when you don't.

We Celebrate Our Differences

We are stronger and more successful when we include and appreciate different backgrounds, ideas, and experiences. Diversity helps us be more creative, solve problems better, and achieve more. By valuing everyone's unique contributions, we create a cohesive workplace where everyone can thrive and grow.

Own Your Space

We own our space, relationships, and client outcomes. We are fully committed and accountable to ourselves and each other; we deliver what we commit to. We adopt a commercial outlook and expect everyone to think and make decisions like we are the CEO.

Debate, Agree, Commit

We champion open dialogue where every voice matters and ideas are rigorously challenged to create stronger solutions. Once we reach alignment, we commit fully as one team and execute with excellence and accountability.

Have Fun, Go Nuts

No explanation is required, have fun, go nuts.

We also believe that the unique contributions of everyone at Trideca is the driver of our success. To ensure that our products and culture continue to embrace everyone's perspectives and experiences, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability. We are passionate about creating a workplace that fosters active participation and provides an equal playing field, where merit and accomplishment are the sole criteria for success. We encourage candidates from all backgrounds to apply. We celebrate the diversity of our workforce and are dedicated to creating an environment where everyone feels welcome, valued, and included.