Job Description

We are seeking an experienced Salesforce Lead to drive the design, development, and implementation of Salesforce solutions across Sales, Service, and Experience Cloud. The ideal candidate will have a strong technical background, leadership skills, and the ability to collaborate with cross-functional teams to deliver scalable and efficient solutions.

Key Responsibilities

• Lead end-to-end Salesforce implementations and enhancements across Sales, Service, and Experience Cloud.
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
• Design and develop custom Salesforce components, integrations, and workflows.
• Ensure best practices in Salesforce development, security, and performance optimization.
• Manage and mentor a team of Salesforce developers and administrators.
• Oversee integration projects using Boomi or similar integration platforms.
• Stay updated on Salesforce releases and recommend improvements to existing architecture.

Required Skills & Qualifications

• Strong expertise in Apex, Visualforce, Lightning Components (LWC), and Salesforce configuration.
• Experience with Salesforce Agentforce, including AI-powered agents, automation, and intelligent user interactions.
• Experience with Marketing Cloud and Experience Cloud is a plus.
• Minimum 9 years of hands-on Salesforce experience, including Sales, Service, and Experience Cloud.
• Proven experience with integration platforms such as Boomi, MuleSoft, or similar.
• Solid understanding of Salesforce security model, data architecture, and API integrations.
• Excellent communication and leadership skills.
• Salesforce certifications (e.g., Salesforce Platform Developer II, Sales/Service Cloud Consultant) preferred.

Nice-to-Have

• Exposure to Marketing Cloud campaigns and automation.
• Experience in Agile methodology and DevOps tools for Salesforce.

Employment Type: Full-time

Office Location: Cochin or Bangalore