Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Our Salesforce Innovation Center (SIC) team brings C-suite customers and Salesforce experts together in strategic conversations that drive real business outcomes. Based in Amsterdam and working in a hybrid arrangement (typically three days on-site per week), the Innovation Center Analyst plays a hands-on role delivering exceptional executive engagement experiences for our most strategic customers.

What You'll Actually Be Doing

• Support end-to-end delivery of strategic executive engagements, including customer check-in, room setup, catering, space management, and day-of logistics — ensuring every experience reflects Salesforce's brand standard

• Own the full lifecycle of Experience-Only Meetings, from intake and scheduling through agenda preparation, day-of execution, and post-meeting follow-up

• Coordinate and confirm internal speakers and discussion leads, sending clear communications that outline meeting objectives and next steps

• Track program data and contribute to team reporting, process improvements, and cross-functional collaboration initiatives

You're Our Person If...

• You have two or more years of experience in event coordination, executive programs, customer-facing roles, or operations

• You communicate clearly and professionally in both written and verbal settings, and you stay organized across multiple workstreams in a fast-moving environment

• You bring a collaborative approach and a genuine commitment to delivering excellent customer experiences

• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)

Even Better If...

• You have familiarity with Salesforce's platform or product portfolio

• You have experience in a customer briefing center, executive engagement program, or similar environment

• You have an interest in AI tools or building AI-enabled workflows

• You have exposure to sales processes or customer success motions

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.