At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
Expression of Interest: Salesforce Functional Consultant
Innovior is a digital transformation organization specializing in enterprise-scale intelligent automation, AI implementation, advanced analytics, and bespoke Salesforce solutions.
We combine strategic consulting with deep technical expertise to deliver end-to-end solutions that elevate how businesses operate. Our team champions change in organizational processes, enhances customer experiences, and unlocks data-driven insights through intuitive digital solutions—ensuring that technology enhances, rather than replaces, the human touch.
About the Opportunity Our Salesforce Practice is gearing up for an incredibly busy season. We are currently awaiting the outcome of several major tenders and want to be ready to hit the ground running. Rather than waiting, we are proactively opening this Expression of Interest (EOI) to connect with skilled Salesforce Functional Consultants now.
By submitting an EOI, you secure your spot in our priority talent pool. Once our project timelines are locked in, you’ll be the first to know—meaning we can skip the usual recruitment delays and start discussing real work immediately.
What You’ll Do As a Salesforce Functional Consultant at Innovior, your focus will be on the hands-on delivery of client requirements. You will work closely with project managers, architects, and business stakeholders to ensure our solutions hit the mark.
Your key responsibilities will include:
Gathering requirements, configuring Salesforce, documenting functional designs, and supporting the delivery of Salesforce solutions that meet business and client requirements.
Translating business needs into user stories, acceptance criteria, process notes, and functional documentation.
Configuring Salesforce solutions using standard platform capabilities and agreed design patterns.
Supporting the build of objects, fields, page layouts, record types, permissions, flows, validation rules, reports, dashboards, and related configuration.
Supporting system testing, user acceptance testing, regression testing, and defect resolution activities.
What You Bring We are looking for a strong hands-on functional contributor with a practical and quality-focused mindset. You will ideally bring:
Experience delivering Salesforce solutions in a functional consulting, business analysis, administration, or configuration role.
Hands-on experience with Salesforce configuration and declarative features such as objects, fields, page layouts, flows, validation rules, permissions, reports, and dashboards.
An understanding of the Salesforce data model, security model, automation capabilities, and standard platform features.
The ability to interpret business requirements and support their translation into functional solutions.
Familiarity with agile delivery methods and project-based delivery environments.
Next Steps If you enjoy structured delivery environments and are focused on delivering value for clients, we want to hear from you. Please submit your Expression of Interest with your updated CV.
We will review profiles continuously and reach out for an initial, exploratory conversation to align your goals with our upcoming project roadmap.
Innovior is a digital transformation organisation that forms part of Probe Group’s portfolio of brands, specialising in enterprise-scale intelligent automation, AI implementation and advanced analytics.
Probe Group is a global business of 19,000 team members. We believe in combining human expertise with technology to deliver exceptional results. We are a digitally-enabled and data-driven company, but first & foremost we are people-purpose led.
Our team members are instrumental in delivering on our promise to provide a human touch to every interaction.
How to Apply? Click on 'Apply Now'. Need adjustments for accessibility needs throughout our recruitment process - please let us know. We're happy to accommodate.
Probe Group firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds.
We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self!
Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value.
We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers.
From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX.
