This is a remote position.

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  The ability to build and maintain strong relationships remotely, establishing trust, influenced by being able to talk compellingly from experience implementing and maintaining Salesforce across a wide variety of industries and business sizes
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  Strong core Salesforce technical skills and a good level of knowledge of config, code, and when it’s best to use either
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  A good level of experience in three or more of the following: Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Pardot, Field Service Lightning, CPQ, Einstein, Tableau, Mulesoft
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  A good level of practical knowledge of Continuous Integration
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  Experience with at least one Integration product: Mulesoft, Dell Boomi, Jitterbit, Talend, Informatica
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  Dedication, integrity, a passion for smashing targets and performing brilliantly, a desire to achieve, grow and learn
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  Can-do, proactive and positive attitude, driven to mentor and support others

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  The ability to manage yourself and your time effectively to achieve results

Requirements

Work directly with clients

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  Managing live, operational Salesforce environments
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  Promote best practice, innovative solutions to business-as-usual challenges o Deliver changes, enhancements, developments, fixes, and often, a backlog

Work directly with Salesforce Premier

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  Where your clients have Premier, you’ll designate work to Salesforce Premier and manage the delivery of this work
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  Raise tickets for Salesforce Premier, manage and report on their progress

Get involved in Dev Ops

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  Own (or assist with) release management across your client portfolio o Provide assistance as required outside of your client portfolio

Roadmapping and Success Metrics

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  Deliver against Success Metrics and roadmaps process for your clients
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  Work with MS Service Manager to ensure that regular Service Reviews are a success

Support the development of Managed Services

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  Contribute to the evolving proposition and processes