Job Description

CloudM is an award-winning SaaS platform headquartered in Manchester, with offices in London and Varna (Bulgaria), and customers in 107 countries. We help over 35,000 organisations including LinkedIn, Uber, Netflix, Booking.com, and Spotify, get the most out of Google Workspace and Microsoft 365, through three core products: Migrate, Automate, and Continuity.

From IT admin and onboarding to archiving and migrations, CloudM takes the complexity out of SaaS data management so our customers can focus on what matters. Backed by Marlin Equity Partners, we've grown from humble Manchester beginnings into a global business with a team of over 70 brilliant people across the UK and Europe.

If you share our ambition, we'd love you to be part of it!

We’re looking for a Salesforce Developer to temporarily support our RevOps team on a 6 month fixed term contract. As our Salesforce Developer, you will own the technical health of the revenue platform that carries our full commercial picture across sales, marketing, customer success and finance. Right now our data model, integrations and data quality do not give us reporting we can trust at board level. Your job is to fix the foundations rather than the symptoms, and to leave us with a platform and reporting layer the leadership team can run the business on.

You will work closely with the RevOps Lead, our Revenue Operations Administrator and the wider commercial team to turn how the business actually operates into clean, scalable platform design. This is not a code only role. The reporting problems we have are downstream of data model, integration and process problems, and we need someone who fixes the cause.

Responsibilities:

• Own the Salesforce object model, record types, account hierarchy and relationships so the data structure matches how the business operates across our four product lines

• Resolve the structural issues blocking clean reporting, including account hierarchy, duplicate records and field level data integrity, and hold them under ongoing governance

• Productionise data work that currently lives outside the platform, including deduplication and partner and account matching, into governed, repeatable processes inside Salesforce

• Own the integration layer between Salesforce, DealHub and other revenue systems, designing integrations to be maintainable and observable rather than brittle

• Diagnose and fix the quote to cash issues that break reporting and slow deals, including pricing, product configuration and revenue fields presenting incorrectly

• Build the data layer, report types and dashboards that give RevOps, Finance and the leadership team a single source of truth, reconciled to the finance validated figures the board uses

• Remove the manual workarounds RevOps currently runs to patch around platform gaps

• Own the development lifecycle across sandboxes, version control, deployment, testing and release management, and set the technical standards that keep the platform clean as it scales

• Triage and resolve platform issues, working with the Revenue Operations Administrator on the split between declarative and engineered solutions

• Partner with the RevOps Lead on the platform roadmap and translate commercial needs into technical design

Skills and Experience:

Key Skills

• 5+ years Salesforce development experience: Apex, Lightning Web Components, SOQL, Flow and the declarative toolset, with the judgement to know when to use each

• Proven data modelling and platform architecture experience, ideally in a multi product B2B SaaS environment

• Hands on integration experience using Salesforce APIs and middleware, with a track record of fixing or replacing fragile integrations

• Experience building reporting and dashboards that finance and leadership rely on, and a clear understanding of how data quality drives reporting accuracy

• Disciplined development practice across source control, sandboxes, testing and managed deployment (for example Gearset or similar)

• Excellent communication skills, able to explain technical decisions and trade offs to non technical stakeholders at all levels

• Confident using AI tools to improve productivity, problem solving, documentation, process design, testing and operational efficiency. Able to identify where AI can add value, apply it responsibly, and use sound judgement around accuracy, data security and appropriate business use.

Desirable Skills

• Experience with a CPQ or quote to cash tool, ideally DealHub

• Salesforce Platform Developer I and Administrator certifications, with Platform Developer II or Application Architect track a plus

• Comfort working with data outside the platform, for example SQL, to clean, match and migrate data

• Exposure to RevOps, commercial or finance reporting environments

• HubSpot or marketing platform integration experience

• Past experience in a fast growing SaaS technology business

CloudM Culture:

We are a company consisting of old hands and new faces, all with a passion for technology’s power to simplify. We are developers, designers, marketers and innovators. We are constantly trying new things, and sometimes getting it wrong. Which is good, as innovation never came from perfection. We work quickly to keep pace with the industry we’re in. We’re proactive, not reactive, and have been that way since day one.

Our core values are key to everything we do:

🚀 Innovate & Inspire - We move fast; achieving results through focused, proactive problem-solving.

👥 Connect & Collaborate - We recognise the power of synergy, teamwork and inclusivity in reaching our goals.

🫶🏼 Respect & Recognise - We celebrate each individual's contribution, fostering a culture of trust and recognition.

But most importantly we’re a team. Here at CloudM, it’s about balance. As long as you’re driven, ambitious and can get the job done we will respect the outside lives of our employees.

CloudM is a remote-first organisation. This means we are not limited to one geographical location. We are committed to attracting and developing a diverse workforce, seeing individual differences as opportunities for innovation and growth. Our company is about culture-add, not culture-fit.

What CloudM can offer you:

😊 Flexible working - we ask that you work during core hours (10-4) to help with collaboration, but outside of that you can work when suits you

🎓 10 Time to Learn days

🎁 Birthdays off

📈 Opportunity to develop within a fast-growing tech business with an ambitious year-on-year growth trajectory

🧘🏽‍♀️ Various wellbeing initiatives

🚴 Multisport card

💻 High-spec equipment (laptops, phones, etc.)

🏠 Working from home equipment budget

Location:

Remote-based role. However, within commutable distance to Varna would be desirable for the odd team-building activity / meeting.

Flexible Working:

We value work-life balance and are committed to fostering a supportive and flexible work environment. Our flexible approach aims to empower employees to achieve both personal and professional success.

Environmental & Social Responsibility:

Our business strives to progress our industry as a whole by treating our employees, community, and environment with respect.

We expect that all of our employees play their part in our social progression plans, whether that’s being part of our Culture Innovation Pod, playing a part in our DEI initiatives, participating in a charity support day, or simply following our advice on buying locally and considering the environment when booking a hotel or restaurant. Every bit counts.

Diversity and Inclusion Statement:

At CloudM, we value diverse backgrounds, experiences, and perspectives. We are proud of our people-centred culture; our diversity brings us innovation and our commitment to inclusion drives us forward.

We recognise that neurodivergent candidates bring incredible strengths to our teams, and we are committed to making our hiring process as accessible and supportive as possible. Our goal is to create a space where everyone feels seen, heard, and included. If you require any reasonable adjustments to perform at your best during the application or interview process, please reach out to us at careers@cloudm.io

We are here to support you!

Our Commitment to Security

At CloudM, trust and security are at the very core of our platform and our culture. To ensure the continued safety of our team, our business, and our customers, please be aware that a DBS certificate will be requested if you are offered the position. If you have any questions or concerns about this process, please feel free to ask us during your interview - we are always here to help.

Apply Now:

If you share these values and would be interested in joining one of our teams, get in touch today!

Please use the link below to apply 🚀