Great things start here
Join our team of business professionals doing meaningful work in an organisation that’s ever evolving. Work with people who care and expand your career with opportunities only a diverse business can provide. With licence to see things through your way, and the option to split your time between office and home, RACV is where you’ll make a difference.
About the Opportunity
This is an exciting opportunity for a Salesforce Chatbot Developer to join RACV’s Salesforce team and help shape the next evolution of our digital member experience.
In this role, you’ll support the design, build and enhancement of Salesforce-based chatbot and messaging capabilities across our customer-facing and operational channels. You’ll work across Salesforce Service Cloud, Salesforce Experience Cloud, Omni-Channel, Messaging, Agentforce, Lightning Web Components and integrations to deliver reliable, scalable and user-friendly chatbot experiences.
Working closely with Technical Leads, Architects, Product teams, Designers, Business Analysts and other delivery teams, you’ll help turn business needs into practical Salesforce solutions that improve self-service, streamline handover to consultants and support smarter customer interactions.
Key responsibilities include
What you’ll need to be successful
Highly regarded
There’s so much on offer when you join RACV
Our difference
At RACV, we believe diversity and inclusion are essential to our continued success. We want our people to feel welcomed, supported and valued for who they are and what they bring. If you require any reasonable adjustments during the recruitment process or in the role, please let our Talent Acquisition team know.
Application process
Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check.
How to apply:
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
