Job Description
About Inetum
Inetum is a European leader in digital services. For businesses, public sector organizations, and society as a whole, the group’s 26,000 consultants and specialists work every day to create tangible digital impact: solutions that contribute to performance, innovation, and the common good.
With a presence in 19 countries, working closely with local communities, and alongside its major software developer partners, Inetum supports organizations in their digital transformation challenges with proximity, flexibility, and responsibility. Driven by its purpose, Inetum champions a vision of technology that is useful and well-managed, capable of unlocking the full potential of organizations and society: “Let’s make tech right.”
In 2025, the group generated revenue of 2.2 billion euros.
More information at: www.inetum.com
- Solution Delivery
- Design and develop end-to-end Salesforce solutions across Service Cloud and Sales Cloud (case management, omni-channel, entitlements/SLAs, knowledge, CTI, service processes, sales processes, lead-to-cash)
- Implement high-quality Apex (classes, triggers, batch, queueable), Lightning Web Components (LWC), and integrations using platform APIs and best practices
- Configure declarative capabilities (Flows, Omni-Channel, Digital Engagement, Knowledge, Entitlements, Lead/Opportunity Management, Forecasting, Territory Management)
- Build scalable data models and sharing strategies, ensuring performance, security, and maintainability
- Integrations & Data
- Design and implement integrations (REST, Platform Events, MuleSoft/ESB, External Services) and data synchronization strategies
- Collaborate on data quality, deduplication, and migration initiatives (Apex, Data Loader, APIs)
- DevOps & Quality
- Deliver via source-driven development (Git), scratch orgs, and automated pipelines
- Write robust unit and integration tests with meaningful assertions; maintain high coverage for new/changed code
- Perform code reviews, troubleshooting complex defects, and optimize performance
Qualifications
- 5+ years hands-on Salesforce development experience, focused on Service Cloud and Sales Cloud
- Expertise in Apex (triggers, queueable, batch), Lightning Web Components, SOQL/SOSL, and platform security/sharing
- Strong experience building Flows and using declarative automation alongside code
- Demonstrated ability designing scalable solutions that respect governor limits and follow enterprise patterns
- Solid understanding of data model design, role hierarchies, sharing rules, FLS, permission sets, and transaction control
- Integration experience with REST APIs, Platform Events, and middleware (MuleSoft) and handling callouts securely
- Proficiency with Git-based workflows and CI/CD for Salesforce (Azure DevOps/GitHub pipelines, sf CLI)
- Strong testing discipline: test data factories, mocking, isolation, and meaningful assertions.
- Knowledge, Entitlements/SLAs, Omni-Channel, Digital Engagement, CTI/Telephony
- Territory Management, Forecasting, CPQ or quoting processes
- Experience Cloud, Live Chat/Messaging, and case deflection
- Static code analysis (PMD, Sonar), test frameworks, and performance tuning
- Enterprise patterns (fflib), dependency injection, layered architectures
- Salesforce certifications: Platform Developer I (required) and II (strongly preferred)
Additional Information
- Full access to foreign language learning platform
- Personalized access to tech learning platforms
- Tailored workshops and training to sustain your growth
- Medical insurance
- Meal tickets
- Monthly budget to allocate on flexible benefit platform
- Access to 7 Card services
- Wellbeing activities and gatherings
