Job Description

Job Family

SAAS/PAAS/Cloud Application Development

Travel Required

None

Clearance Required

None

What You Will Do:

Guidehouse is seeking a Salesforce Developer to support break/fix operations and incremental enhancements for an existing Salesforce org. This role focuses on hands‑on troubleshooting, root‑cause remediation, and delivery of targeted enhancements that maintain platform stability while improving user experience. The ideal candidate is comfortable working in a production support environment, balancing urgent issue resolution with a steady flow of enhancement work, and collaborating closely with Business Analysts, Administrators, and Architects to deliver reliable, well‑governed solutions.

Break/Fix (Production Support)

• Serve as a hands‑on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors.

• Analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations.

• Perform root‑cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior.

• Implement fixes using configuration or code changes, following established development standards and change control processes.

• Validate fixes in lower environments and support controlled deployment to production.

• Provide clear technical documentation of issues, root causes, and implemented resolutions.

• Partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes.

Enhancements (Backlog Support)

• Develop incremental enhancements based on well‑defined user stories and acceptance criteria.

• Collaborate with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns.

• Implement enhancements using Salesforce best practices, minimizing risk to production stability.

• Support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback.

• Assist in managing a small, steady enhancement backlog alongside production support responsibilities.

Production Stability and Governance

• Ensure all development work adheres to established SDLC, release management, security, and auditability standards—especially in public‑sector or regulated environments.

• Identify recurring issues and contribute to long‑term fixes that reduce technical debt and operational overhead.

• Support evaluation of Salesforce seasonal releases by identifying potential technical impacts and required mitigations.

• Promote platform reliability, maintainability, and performance through disciplined development practices.

What You Will Need

• Minimum 6+ years of Salesforce experience

• Bachelor's degree ( Relevant experience may be substituted for formal education or advanced degree)

• US Citizenship is contractually required

• Ability to commute in the San Antonio Guidehouse Office

What Would Be Nice To Have

• Design and implementation of real-time and batch integration with Salesforce and other legacy systems using REST / SOAP and Bulk APIs or Any Tool/ESB (Informatica/MuleSoft/Cast-Iron).

• Expert level knowledge in Apex Programming, Webservices, Flows, VF Pages, and strong expertise on building complex LWCs, leveraging JavaScript, CSS, and Aura framework

• Expert-level experience in REST, SOAP, Bulk API, and hands-on experience in designing and developing complex integrations between Salesforce and third-party applications

• Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner is highly desired

• Salesforce Platform Developer II certification is preferred

• Experience with public sector clients preferred

• Experience with Agile or Hybrid-Agile methodology

• Omnistudio experience preferred

• Complement hands-on experience with front-end languages and backend tools for web engineering (Apex, Triggers, Data loader, Visualforce, Lightning Framework, API’s JavaScript APIs, HTML5, and CSS).

• Understanding of Salesforce object model, governor limits, and best practices

• Demonstrable experience in at least one of: Public Sector Solutions, Agentforce, Omnistuidio, Box, and Mulesoft is highly desired

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.