Job Description

Key Responsibilities

• Serve as the primary technical liaison between client stakeholders and the external Salesforce implementation partner.
• Review and validate vendor solution designs, data models, and custom code to ensure long-term maintainability and that best practices are followed.
• Participate in requirements workshops, design sessions, sprint reviews, and user acceptance testing (UAT) activities.
• Ensure that architectural decisions align with business strategy, security requirements, and compliance standards.
• Identify risks, recommend mitigation strategies, and escalate issues when necessary.
• Provide post-implementation support and enhancements.
• Assume ownership of the configured Salesforce environment after go-live.
• Perform ongoing configuration, customization, and development, including Salesforce Apex, Lightning Web Components (LWC), flows, and integrations.
• Evaluate change requests, manage enhancements, and oversee release management.
• Conduct platform health checks, performance optimization, and user access/security management.
• Train users, support adoption, and serve as the primary Salesforce subject matter expert.
• Provide guidance and mentoring to internal product owners, analysts, and technical team members.

Required Qualifications

• Hands-on Salesforce development and configuration experience.
• Proficiency in: Salesforce Apex (classes, triggers, test classes).
• LWC and/or Aura.
• Salesforce flows and process automation.
• Data modeling, security, and sharing rules.
• Experience with representational state transfer/Simple Object Access Protocol (REST/SOAP) application programming interface (API) integrations and/or middleware (e.g., MuleSoft, Boomi).
• Proficient understanding of SDLC and Agile delivery frameworks.
• Excellent written and verbal communication skills and ability to engage business and technical stakeholders.
• Strategic thinking skills with the ability to translate business needs into technical design.
• Ability to lead technical discussions and influence design and implementation decisions.
• Self-starter able to work independently and in collaborative team environments.

Preferred/Desired Qualifications

• Salesforce Platform Developer 2 certification.
• Salesforce Administrator or Business Analyst certification.
• Experience transitioning solutions from vendor implementation to in-house maintenance.
• Experience in public sector or healthcare environments.

Education and Experience

• A bachelor's degree in computer science, data science, mathematics or a similar discipline and at least three years of related experience.
• A combination of education and experience will be considered.

GENESYS Consulting Services, Inc. is proud to be an equal-opportunity employer.