Position: Salesforce Developer

Location: Toronto, ON

Job ID#: RQ11089

Duration: 10 Months

Role Overview

The Software Developer – CRM is responsible for designing,
developing, testing, and supporting CRM‑based web applications that comply with
accessibility, security, and architectural standards. The role supports end‑to‑end
application delivery, ensuring solutions align with business requirements and
are delivered using Agile methodologies.

Key Responsibilities

• 
  Ensure
  application solutions meet accessibility standards (AODA) and approved
  design standards
• 
  Design,
  develop, and maintain system design models, program code, and technical
  documentation
• 
  Ensure
  application solutions are implemented in accordance with approved business
  requirements
• 
  Design,
  develop, and implement web applications that function across modern
  browsers, platforms, and mobile devices
• 
  Research
  and assess options for technical design issues and contribute to solution
  decisions
• 
  Contribute
  to project plans, including work breakdown structures and effort estimates
• 
  Assist
  with data validation activities
• 
  Assist
  with and ensure unit testing meets expected functionality requirements
• 
  Support
  user acceptance testing and defect management
• 
  Ensure
  compliance with architecture frameworks, system standards, and Agile
  development methodology
• 
  Apply
  leading‑edge technologies and design criteria, including usability,
  security, and privacy
• 
  Perform
  knowledge transfer and documentation activities as required

Qualifications & Skills

Public Sector & Domain Experience

• 
  5+
  years of experience supporting healthcare systems such as Long‑Term Care
  systems, Electronic Medical Records, Hospital Information Systems,
  clinical assessment tools, and standards‑based reporting solutions
• 
  Knowledge
  of personal health information protection legislation and its application
  in system development (preferred)

Technical Expertise

• 
  10+
  years of experience in solution development
• 
  Experience
  with privacy and security requirements for application development in a
  healthcare or regulated environment
• 
  Demonstrated
  knowledge of application design, security, and recovery procedures
• 
  Experience
  with relational and hierarchical database technologies
• 
  Experience
  with information retrieval, reporting, unit testing, and application
  integration testing
• 
  Experience
  with one or more communication protocols

CRM & Development Skills

• 
  Experience
  developing on CRM platforms using components such as Lightning Web
  Components, OmniScripts, DataRaptors, Integration Procedures, Calculation
  Matrices, and platform data models
• 
  Experience
  integrating CRM platforms with internal applications
• 
  Strong
  understanding of security settings, platform limitations, and governor
  limits
• 
  Experience
  with data migration activities
• 
  Experience
  creating reports and dashboards
• 
  Experience
  using source control tools, branching strategies, and pull requests
• 
  Experience
  implementing CI/CD pipelines, preferably within CRM implementation
  projects
• 
  Comfortable
  working in Agile environments using epics, features, user stories, and
  story points
• 
  Familiarity
  with offline solutions and middleware platforms is an asset

Communication & Professional Skills

• 
  Strong
  verbal and written communication skills
• 
  Strong
  interpersonal, consulting, and negotiation skills
• 
  Demonstrated
  experience monitoring progress, resolving issues, and reporting to
  management
• 
  Experience
  supporting training and communication activities for large system
  implementations
• 
  Proven
  ability to work collaboratively and meet strict deadlines

Analytical & Problem‑Solving Skills

• 
  Excellent
  analytical, troubleshooting, and decision‑making skills
• 
  Demonstrated
  experience analyzing and resolving system, application, and integration
  issues
• 
  Experience
  providing application fixes to support testing and deployment activities
• 
  Highly
  organized, detail‑oriented, flexible, and able to manage multiple
  priorities

About Symbiotic Digital

Symbiotic Digital provides the IT Experts you need that
solve problems and get things done. See what the top 2% in their field can do
for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)

We serve customers in two ways:

1. 
   Digital
   Experts
   : IT Consulting expertise. Bright Minds That Produce Proven
   Results
2. 
   Recruitment
   :
   Find The Right People You Need

Serving IT & Business leaders, Symbiotic Digital
provides a business system that enable us to provide the Expert Technical staff
needed to solve challenging business and IT problems. IT leaders in the most
reputable organizations in Canada have relied on Symbiotic Digital to help them
staff difficult assignments with proven Experts uniquely evaluated by our
proven QMS – Quality Management System Staff Development Model.
We are a 100%
Indigenous‑owned company.