Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.
Salesforce CRM Analytics Consultant
Experience: 4–6 Years
Location : Pune, 5 Days working from Office
Role: Drive analytics initiatives across manufacturing, sales, service, supply chain, and dealer ecosystems with focus on actionable insights.
Key Responsibilities
• Develop dashboards, reports, and analytics solutions
• Work with business teams to identify and deliver data-driven insights
• Analyze data from DMS, CRM (Salesforce), ERP, and manufacturing systems
• Support predictive analytics (forecasting, trends, anomaly detection)
• Ensure data quality and reporting accuracy
Skills Required
• Experience: 4–6 years in Analytics / BI
• Tools: Salesforce Analytics
• Strong SQL, basic Python/R (preferred)
• Knowledge of data modeling & ETL concepts
• Exposure to CRM, ERP, DMS datasets
Domain Understanding
• Manufacturing / Automotive / Industrial processes
• Sales, service, inventory, or dealer analytics
Education
• Bachelor’s in Engineering / Data / Statistics (certifications preferred)
Success Metrics
• Adoption of dashboards
• Delivery of impactful insights
• Contribution to business outcomes.
Navigating Change. Powering Progress. | Reimagining the Future with Birlasoft
Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,000+ professional team committed to upholding the Group's 170-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Social Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.
For further information, visit www.birlasoft.com
