Dataminr

Salesforce Business Systems Analyst

Dataminr  •  $76k - $111k/yr  •  New York (Remote)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

See yourself at Dataminr

AI Innovation at Dataminr

Working at Dataminr you’ll have the opportunity to tackle the most exciting trends in AI on a daily basis to power a revolutionary product that uncovers critical events around the world as they unfold.

Regenerative AI our AI technology, ReGenAI, is a new form of generative AI that automatically regenerates real-time Live Event Briefs as events unfold. Learn more here

Agentic AI we recently launched our Agentic AI capability, what we’re calling our Intel Agents, that autonomously generates critical context for our clients on real-time events, threats, and risks allowing them to see the clearest, most accurate view of what’s happening on the ground. Learn more here

Multimodal AI:our platform detects events from many different types of data (images, video, sensor data, audio, and text in over 150 languages). Learn more here

The Opportunity
  • Work closely with Customer Success and Technical Support stakeholders to respond to and proactively identify challenges that can be solved with system and/or process improvements

  • Lead the prioritization, tracking, delivery and communication of system changes to impacted end users and stakeholders

  • Educate and evangelize technical best practices to internal constituents to ensure solutions delivered are best of breed for Dataminr’s business model and culture

  • Act as front-line support to assist users with general questions or technical challenges, troubleshoot any technical issues uncovered and assist end users in resolving their inquiries

  • Manage the integration between Gainsight and Salesforce.com, keeping a keen eye on how changes in either system may impact the other

  • For more strategic initiatives, you will be responsible for gathering and documenting user requirements, business flows and solution designs as well as implementing the solution within the appropriate technology

What We're Looking for

  • 2–4 years in a Business Systems, Salesforce Admin, or RevOps role

  • Strong Salesforce Sales Cloud knowledge; CPQ exposure a plus

  • Hands-on experience with declarative tools: configuration, flows, validation rules, reporting, and dashboards

  • Strong analytical and communication skills; able to engage both technical and non-technical stakeholders

  • Comfortable in fast-paced, high-growth environments with shifting priorities

  • Proactive, curious, and ownership-oriented

Why This Role Is Exciting

  • Opportunity to influence how a rapidly scaling GTM organization operates

  • Exposure to cross-functional initiatives and executive stakeholders

  • High level of autonomy and ownership

  • Chance to work on innovative AI-driven initiatives and evolving business processes

  • Ability to make a visible impact on systems and workflows used across the company

#LI-REMOTE #LI-NR1

About Dataminr

At Dataminr, we are a mission driven team of talented builders, creators and visionaries who have real-world impact on how organizations are able to respond to events. Dataminr’s groundbreaking, AI-powered, intelligence platform provides organizations with the earliest signals of emerging risks, events, and threats before they unfold. Trusted by two-thirds of the Fortune 50 and half of the Fortune 100, Dataminr’s platform analyzes billions of public data inputs spanning text, image, video, audio and sensor data across 150+ languages, empowering our clients to stay one step ahead in an increasingly complex world where every second counts.

Founded in 2009, we have pioneered the world’s first real-time event detection platform, long before the recent Gen AI ‘boom.’ Dataminr operates all around the world united by our passion to use AI for the greater good, be agents of positive change and put our technology into the hands of clients charged with the responsibility to keep organizations running and keep people safe.

As our employees focus on developing our revolutionary technology, we focus on our employees. Dataminr is proud to offer a variety of flexible work arrangements, offices all over the world to foster collaboration, generous PTO and sick leave, and more, as part of our competitive benefits package aimed at keeping all our employees happy and healthy. Explore all our benefits here

We believe our differences give us strength. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, manager development programming, professional development funds, and more.

We serve a global community made up of many cultures and strive to reflect the world and clients we serve, with a workforce built on merit and equity. We actively condemn racism and discrimination in any form. We stand for social good, fostering a culture of allyship, and standing up for those who face systemic barriers to equality. We lead with empathy and strive to be agents of positive change in our company and in our communities.

The annual base salary range for this position is $76,000 - $111,000. You will also be eligible to receive a discretionary bonus and Company equity. Actual salary will be based on a number of factors including, but not limited to, geographic location, applicant skills, and prior relevant experience.

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

Dataminr will collect and process your personal data in accordance with Dataminr’s candidate privacy notice available here By providing your details and applying via our careers website, you acknowledge that you have read our candidate privacy notice. If you have any queries, please contact recruiting@dataminr.com or privacy@dataminr.com

Notice Regarding Automated Employment Decision Tools in New York City

Dataminr

About Dataminr

Dataminr has created a revolutionary AI platform for discovering real-time events, risks, and threats in public data, providing global organizations and corporations with critical and actionable information. Its pioneering multi-modal fusion AI pulls from more than one million unique public data sources to synthesize terabytes of data spanning text, image, video, audio, and sensor signals for accurate, real-time event detection across 150+ languages and 220+ countries and territories. Dataminr pushes the boundaries of real-time information with ReGenAI -- an innovation that combines Predictive AI and Generative AI to describe breaking events and provide dynamic re-generating updates to events as they unfold. Powered by more than 50 proprietary large-language models, Dataminr delivers the earliest actionable information to enhance the security and resilience of organizations, infrastructure, and people.

Dataminr is making its mark for growth and innovation, earning multi-year recognition on the Deloitte Technology Fast 500, Forbes AI 50, Forbes Cloud 100, and Built In Best Places to Work lists.

We are creating a team of talented builders, creators and visionaries to have a real-world impact on how organizations are able to respond to events. Join our team and help the world manage risk in real time. You’ll work with 500+ talented people across ten global offices, united by our passion to collaborate, make a difference, and have fun while doing it!

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
New York, NY
Year Founded
2009
Social Media