Be the Hero Who Helps Teams Thrive
Hey there — I’m Tatum Thomas, Chief Technology Officer of Tribe Wellness Sales, Inc., based in Austin, TX. I’m hiring a Salesforce Brand Solutions Specialist to join our full-time, 40-hour-a-week remote team.
This isn’t just a job. It’s your chance to be the person our internal teams and clients trust to make Salesforce work seamlessly — so they can do what they do best: deliver wellness products that change lives.
If you love solving problems, making systems run smoother, and helping people get more out of the tools they use every day, this is your moment to shine.
At Tribe Wellness Sales, we power health & wellness brands with customized Salesforce experiences that drive sales and customer satisfaction.
But here’s the challenge: without a proactive Salesforce Brand Solutions Specialist, inefficiencies creep in — onboarding slows down, users get stuck, and sales opportunities get lost. Internal teams get frustrated, clients lose trust, and customers miss out.
That’s where you come in. You’re the hero who keeps Salesforce humming across multiple brands, ensuring internal users and client users have the tools and guidance they need to succeed.
Picture this: you’re logging in from home, Monday through Friday, 8 AM–4 PM CST. You own the Salesforce experience for one or more of our client brands — and for the internal Tribe Wellness team members who sell and support those brands.
You’ll handle a variety of tickets:
✅ Quick updates (permissions, profiles, fields)
✅ Process fixes
✅ Feature request triage and solution shaping
✅ User coaching and training
✅ Brand onboarding configuration
✅ Data validation and cross-system coordination
You’ll be the go-to Salesforce expert for your assigned brands. You’ll understand their sales processes deeply, help configure and maintain brand-specific Salesforce components, and collaborate with me and our technical team on improvements.
When a request comes in, you won’t just "click buttons" — you’ll think critically, ask smart questions, and help shape solutions that scale.
Own It:
Manage all day-to-day Salesforce processes and tickets for your assigned brands and internal teams.
Solve It:
Use your ticketing system experience (Jira, Service Cloud, Zendesk) to resolve issues quickly and thoughtfully — earning quarterly bonuses tied to your ticket resolution performance.
Guide It:
Train and support both internal users and client users on correct Salesforce processes, reports, and tools.
Shape It:
Collaborate with me and our developers to investigate feature requests, contribute ideas, and help design Salesforce solutions that fit each brand’s needs.
Build It:
Help configure Salesforce for new brands — profiles, roles, record types, price books, products, and integration touchpoints — ensuring smooth onboarding and a great user experience.
You’re a Salesforce-savvy problem solver who loves making systems work better. You think in terms of process, not just configuration. You take ownership, stay organized, and communicate clearly. You love helping people succeed with technology — whether that means solving a bug, clarifying a process, or shaping a new feature.
You thrive in a remote-first, fast-moving environment. You’re not afraid to ask questions, take initiative, and suggest better ways of doing things.
Most of your day will involve working with internal employees and managers who operate Salesforce daily to manage sales and opportunities — but you’ll also support client users where needed.
Certifications:
Salesforce Certified Administrator
Salesforce Sales Cloud Consultant Certification
Salesforce Platform App Builder Certification
Experience:
Ticketing systems: Jira, Service Cloud, Zendesk
CRM & eCommerce: Shopify, Sticky.io, Konnektive, Ultracart
Email marketing platforms
Basic understanding of Salesforce integrations (APIs, webhooks, etc.)
Vonage experience is a plus
Skills:
Stellar communication and collaboration — comfortable supporting both internal and client users
Organized and detail-oriented — able to manage multiple brands and process nuances
Proactive problem solver — loves finding and fixing inefficiencies
Process thinker — enjoys building scalable solutions
Comfortable presenting ideas to leadership (you’ll work directly with me on solution design)
Tech Setup:
Reliable 20,000+ Octane Speed internet
Fast computer
Zoom-ready headset
Backup power
Schedule:
Monday–Friday, 8 AM–4 PM CST
40 hours/week
Mindset:
High agency — you take ownership and initiative
Resourceful — you figure things out and drive progress
Passionate about technology and helping people succeed
Without you, internal users struggle, client users get frustrated, and customers miss out on great wellness products.
With you in this role? You’ll be the linchpin that helps our brands scale, our sales teams thrive, and our clients succeed — backed by a supportive, mission-driven team that wants to see you grow.
You’ll earn your hourly pay plus quarterly performance bonuses — and you’ll build a Salesforce career that will set you apart.
Ready to step up and be the Salesforce hero our internal teams and clients need?
Apply now — bring your passion, skills, and curiosity. We’ll provide the training and support to help you thrive.
Know someone great? Share this ad and help us find our next team hero.
Tribe Wellness Sales specializes in customized phone sales services tailored for health, wellness and fitness brands. We combine deep industry knowledge with sales expertise to transform prospects into loyal, repeat customers for your brand. Our strategic approach ensures every phone interaction resonates with your brand's ethos and values, moving beyond the typical sales call to building genuine relationships with your customers. As your behind-the-scenes champions, we not only drive immediate sales but also foster long-term customer loyalty and brand champions.
Our team paves the way for wellness brands by seamlessly integrating our services into our customers business operations. We handle every sales interaction with the utmost care and employ a strategic approach custom made for your brand's unique ethos and product offering. From first contact to successful sale, we are there every step of the journey, ensuring your customers feel understood, valued, and excited about what your brand has to offer.
Whether your brand new to the market or an established brand, launching new products, standing out in the oversaturated market of health, wellness and fitness is always fraught with challenges. With two proven service models, Tribe Wellness has mastered the art of effective selling and gives brands a significant boost in sales. With out battle-tested systems, processes, and software we've reshaped the health, wellness and fitness sales industry. Our comprehensive system is for brands committed to positively impacting lives and those ready to harness its transformative power. Together, we'll build tribes, amplify revenues, and set a new standard in the health and fitness industry.
Contact us now and find out how Tribe Wellness can propel your D2C Wellness brand's success!
We are proud to be a Native American owned business.
