NikSoft Systems Corporation

Salesforce Architect (CRM Analytics)

NikSoft Systems Corporation  •  Onsite  •  15 days ago
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Job Description

Successful candidates will lead the architecture, design, and implementation of enterprise-scale Salesforce and CRM Analytics solutions. The Salesforce Architect will collaborate with senior executives, enterprise architects, and business stakeholders to translate complex data requirements into scalable, high-performance solutions within an agile environment. You will provide technical leadership to developers, along with hands-on development support. An understanding of DoD and government security standards and policies are needed to ensure all deployed changes are highly secure and available.

Qualifications:

  • 10+ years of hands-on Salesforce platform experience including:
    • Advanced reporting & dashboard design using native Salesforce analytics features
    • Deep Service Cloud expertise (case management, knowledge base setup, entitlements, SLAs)
    • Strong Experience Cloud configuration for authenticated and guest users, including page variations, audience targeting, and custom navigation
    • Declarative automation mastery (Flow, Assignment Rules, Escalation Rules, Approval Processes)
    • Robust security model design (profiles, permission sets, sharing rules, role hierarchy, guest user access configuration)
  • Strong technical and programming skills including:
    • CRM Analytics datasets, lenses, and dashboards via the Wave API and related AnalyticsDataset and AnalyticsDashboard objects in Apex for analytics-driven functionality
    • Apex Classes, Triggers, and Test Classes for advanced business logic
    • SOQL & SOSL for optimized and selective queries, including handling of large data volumes
    • Lightning Web Components (LWC) for custom UI and front-end interactivity in both internal and Experience Cloud contexts
    • Strong JavaScript and ES6+ skills for building complex client-side functionality
    • Custom REST/SOAP API development and integration using Apex callouts
    • Consumption and processing of external data via HTTP callouts, Named Credentials, and authentication protocols (OAuth 2.0, JWT)
    • Integration with external systems via Platform Events, Change Data Capture, and Streaming API
    • Batch Apex & Queueable Apex for asynchronous and large-scale processing
    • Git for version control and deployment workflows
  • Configuration & Customization Skills
    • Advanced data modeling (custom objects, fields, relationships) aligned to business requirements
    • Lightning App Builder and record page customization for both internal and Experience Cloud use cases
    • Dynamic forms and visibility rules for context-sensitive layouts
    • Salesforce CMS setup and management for Experience Cloud content
    • Declarative integrations with External Objects and Flow HTTP callouts
    • Data migration via Data Loader, Data Import Wizard, and scripted Apex ETL

Soft Skills

  • Participate in requirements refinement and translate into technical configurations or prototypes
  • Document technical and configuration decisions for maintainability
  • Support UAT and perform technical regression testing before deployments

Education/Certifications:

  • BS degree in Information Technology or another related technical discipline
  • Certification as a Salesforce Architect (Desired).

**MUST BE A US CITIZEN AND BE ABLE TO COMPLETE THE GOVERNMENT'S BACKGROUND INVESTIGATION**

NikSoft Systems Corporation

About NikSoft Systems Corporation

Founded in 1998 with the vision of providing innovative IT solutions to the Federal Government, NikSoft delivers real value to customers, and help the government accomplish its mission. Our employees are dedicated career professionals who share in NikSoft’s vision through their continuing commitment to customers’ success. We have successfully delivered full system lifecycle implementations.

Thanks to our customers, NikSoft has earned a 96% customer satisfaction rating in Dun & Bradstreet’s Open Ratings. As a recognized IT solutions provider, we have mature processes in place as evidenced by our CMMI Maturity Level 3 Appraisal, ISO 9001, ISO/IEC/27001, and ISO/IEC 20000 Certifications.

NikSoft employees share the following Core Values:

Customer success is our success. We listen and work with our customers to ensure every process, product, solution, and service furthers the customers'​ mission and goals.

People are our strength. We do the right things to keep our employees motivated and maintain a culture based on mutual trust, openness, and respect.

Honesty and Integrity are embedded in everything we do. We comply with all government rules and regulations, have the courage to make the tough decisions, and always do what we say we will do: our word is our bond.

Responsiveness and Agility are core to our success. We collaborate quickly and achieve goals on time and under budget for our customers.

We are easy to do Business with. We are open and transparent with our customers, teaming partners, and employees.

Quality remains a focus on every aspect of our business. We strive to continuously improve our services and processes to deliver the best solutions.

Passion is felt with every challenge accepted. We dedicate ourselves every day to our customers with full passion and a positive attitude.

By keeping these core values in mind and practicing excellence in our daily work, NikSoft will continue to succeed.

For more information please visit http://www.niksoft.com.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Reston, VA
Year Founded
1998
Website
niksoft.com
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