Job Description

Hi, we're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends?

What will you be doing?

In this role, you will translate business requirements into high quality architectural designs that align with enterprise standards, integration patterns, data models, and Salesforce best practices.

Working closely with Product Owners, Business SMEs, Developers, and the Lead Architect, you will guide delivery teams throughout the full project lifecycle.

What we’re looking for:

• Salesforce Expertise: Experience with two or more of the following: Financial Services Cloud, Agentforce, TableauNext, Conversational Analytics, Marketing Cloud, Digital Insurance Cloud, and OmniStudio.

• Technical Documentation: Ability to produce clear and comprehensive solution designs, architectural diagrams, configuration documentation, and implementation guidance.

• Security & Compliance: Strong knowledge of Salesforce security frameworks, authentication models, and regulatory compliance standards.

• Business Acumen: Ability to understand business processes and translate them into impactful, value driven technical solutions.

• Strategic Vision: Experience shaping long term architecture roadmaps and aligning solutions to broader business goals.

• Data Management: Strong understanding of data architecture, modelling, governance, and migration approaches with a focus on accuracy and integrity.

• Problem Solving: Excellent analytical skills and creativity in addressing technical challenges and designing solutions.

Nice to have:

• Adaptability: A proactive learner who keeps pace with Salesforce innovations, new features, and emerging industry trends.

• Insurance Domain Knowledge: Strong understanding of insurance products, customer journeys, and regulatory landscapes would be a plus.

In Aviva Services Excellence Centre, we provide:

• Contract of employment

• Performance Bonus

• Private medical care (ENEL-MED)

• Cafeteria system of benefits (e.g. MultiSport card)

• Additional parent privileges:
  - baby leave – 6 weeks leave for second parent
  - shortened working time after parental leave

• Employer-funded group insurance

• Employee Shares Plan

• Extra day off for birthday

• Paid time off to volunteer

• Additional leave acquired over the years in the company (even 5 days more in a year)

• Wellbeing Leave - additional two weeks paid leave after 10 years of service

• Psychological support consultations

• Access to the e-learning platforms

• Internal employee referral program

• Hybrid working model from Poland with a few days in Warsaw office per month

• Attractive office location in Warsaw - Gdański Business Center

• Additional entitlements for people with disabilities - Work Without Barriers

• Work environment that promotes diversity - Diversity Charter

Do you see yourself in Aviva Services Excellence Centre? Be sure to apply!

Aviva is for everyone!

We’ve been ranked the #1 Best Workplace in Poland and #5 for Women by Great Place to Work®! Join a place where you’re empowered to grow, thrive, and shine bright!

As a signatory to the Diversity Charter, Aviva applies a policy of equal treatment and creates a work environment that is friendly to people with disabilities. We do not require from candidates the date of birth, marital status and attached photos to your CV. We encourage all individuals regardless of gender to apply.

Most of our people are smart working – spending also time in our office - combining the benefits of flexibility, with time together with colleagues.

We’re inclusive - we welcome applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply and try!

To find out more about current job offers at Aviva take a look here.