Job Description

Salesforce Administrator (Agentforce & Marketing Cloud) | Sydney

Who We Are

With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions across IT, print, and communications that help businesses run smarter, simpler, and more efficiently.

Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, both our clients and our team.

The Role

We’re looking for a hands-on Salesforce Developer with strong Marketing Cloud experience and proven expertise in Agentforce to support and evolve our Salesforce platform as part of efex's Digital Transformation journey.

This role also requires the ability to backfill and support Sales Cloud and Service Cloud, ensuring platform stability and continuity across the business. Based in the Sydney CBD

Key Responsibilities

• Design and build Agentforce and AI‑assisted Salesforce solutions.
• Develop and optimise Marketing Cloud journeys and automations.
• Support and enhance Service Cloud and Sales Cloud configurations.
• Build solutions using Apex, Lightning Web Components, and Flows.
• Gather requirements and deliver scalable, best‑practice solutions.
• Support releases, environments, data quality, and platform governance.

About You

• 3+ years’ hands‑on Salesforce experience (Admin or Developer).
• Strong experience with Marketing Cloud.
• Very strong experience with Agentforce or Salesforce AI solutions
• Solid capability across Sales Cloud and Service Cloud.
• Salesforce Administrator certification required (additional certs a bonus).
• Strong communicator with a solution‑focused mindset.

What We Offer

• Competitive salary we recognise your expertise
• Supportive, down-to-earth culture collaboration and respect are at the core of our team
• Birthday leave celebrate your day, on us
• Wellbeing leave take up to two days from your personal leave each year to focus on your wellbeing
• Challenging, rewarding work: grow your Salesforce career through hands-on, high-impact projects and continuous learning opportunities

Ready to help shape the future of Salesforce and AI at efex? Apply now and be part of our digital transformation journey. Please note all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.