Job Description

Salesforce Administrator

Location: Remote

Experience: 10 to 12yrs

Excellent communication skills are required where this person will have to work with the client leadership. Excellent comprehension skills, articulation, and presentation skills required.

Work timings EST Time Zone (6 PM IST to 2 AM IST preferred)

Perform administrative functions in Salesforce related to day-to-day business.

Identify the administrative functions that may be required to be updated or added to the list of tasks based on the changing business requirements

Define automation and improvement tasks in Salesforce to and work with the Salesforce System Admin and Salesforce Developer to get them delivered.

Perform day-to-day business activities, examples of which are mentioned below but are not limited to these:

Data Load OR Data Clean-up

Changes related to the product and its price

Report and Dashboard Creation

User Creation (onboarding) / Updating (Offboarding) / Permission assignment

Salesforce User Training

Handle data-related issues and work with salesforce developers for whereas bugs and enhancements.

Keep an eye on org performance and take actions to maintain it.

Duplicate records management Identifying the areas where we have duplicates and identifying the ways they can be resolved and how the sanity can be maintained.

Release management for Salesforce features and functionalities

Work with all the functions of the client that work on or have any touch points with Salesforce

Sandbox account management

Integration and app management

Etc.

Work with the client leadership to ensure that the Salesforce system is always up to date with automation and its functional and technical architecture based on everchanging business needs