Within H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to and guided by our values. We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.
Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment.
WHAT YOU’LL DO
We’re looking for a Sales & Warehouse Operations Manager for Continent Latin America, Middle East & Africa, to lead the warehouse operations agenda across the continent. In this role, you’ll drive performance, align priorities with markets and business functions, and ensure warehouses are set up to deliver on targets, balancing cost, service and sustainability.
You’ll play a key role in connecting operations with business needs, empowering distribution centre teams and continuously improving operational excellence across the value chain.
WHAT YOU WILL DO
Lead operational planning, target definition and the overall warehouse agenda for the defined Continent Warehouse cluster, considering end-to-end flows and synergies
Drive performance across warehouses, ensuring actions are in place to meet targets while balancing cost, service levels and sustainability
Build strong relationships with continental teams and business functions to align priorities, capture needs and ensure transparency on performance and cost
Own KPI management, identifying trends and driving actions on risks, challenges and opportunities
Enable and support distribution centre teams to strengthen operational excellence and deliver on targets
Ensure stable operations in line with global operational and tech standards
Own and follow up on the operational budget for the warehouse cluster
Lead crisis management and internal control activities, ensuring strong planning and follow-up
Capture, plan and act on stock balancing needs where applicable
Drive continent-led initiatives and contribute to global projects impacting warehouse operations
WHO YOU ARE
We are looking for people with…
Deep expertise in warehouse operations and strong understanding of end-to-end logistics flows
Strategic and analytical mindset, with the ability to plan, prioritise and manage complexity
Strong understanding of both global and local processes, methodologies and principles
Proven ability to set direction, drive performance and deliver tangible results
Strong knowledge across logistics operations and supply chain concepts
Business-oriented, with a clear understanding of retail and e-commerce needs
Strong project management and execution capabilities
Confident leader with the ability to empower teams and drive alignment
Excellent collaboration and stakeholder management skills, able to navigate across global and regional teams at all levels
JOIN US
This is a fulltime position, based at our office in Stockholm, Sweden. Apply by sending in your CV in English as soon as possible but latest by 10th of July This role will be reporting to the Head of Logistics LATAM & MEA.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
* We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
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