Job Description

Oxworks is Australia's largest privately owned manufacturer and distributor of quality fencing products with over 300 staff across 22 locations nationally. Operating for over 20 years, we continue to be a market leader in the industry.

We are seeking a reliable and highly motivated Sales & Warehouse Officer to join our Smithfield Branch in a full-time position, operating 7:00am – 4:00pm Monday to Friday.

This is a varied, hands-on position ideally suited to someone who enjoys working with customers while also being comfortable getting involved in the day-to-day operation of a busy warehouse. You will work across both sales and warehouse functions, helping our customers from their initial enquiry through to the accurate preparation and collection of their order.

Why Join Oxworks?

✔ Full-time, stable employment

✔ Competitive salary rate + superannuation

✔ Career development and progression opportunities

✔ Ongoing training and learning opportunities

✔ Positive and supportive team culture

✔ Employee Assistance Program (EAP)

✔ Monthly team lunches

✔ Long-term job security

Many of our employees have been with Oxworks for more than 10 years, reflecting our commitment to providing a workplace where people can build a long-term career.

The Role

Reporting to the Branch Manager, the Warehouse Operator’s primary focus is to:

• Provide exceptional customer service to retail, trade and walk-in customers across phone, email and face-to-face.
• Prepare quotes, process sales orders and assist customers with product requirements.
• Pick, pack and check customer orders accurately, ensuring they are complete, on time and damage-free.
• Receive, check, store and maintain accurate stock, including assisting with stocktakes and cycle counts.
• Work collaboratively with the branch, sales and warehouse teams while following company policies, procedures and safety requirements.

You will be an important link between our customers and warehouse operations, helping ensure orders are processed accurately and efficiently.

What We're Looking For

Essential

• Previous experience in sales, customer service and/or warehousing, ideally in a trade, manufacturing or building products environment.
• Strong customer service and communication skills across face-to-face, phone and email.
• Good computer skills, with experience using MS Office, CRM or ERP systems advantageous.
• Ability to confidently work across both customer-facing sales and hands-on warehouse duties.
• Strong attention to detail, time management and ability to multitask within a team.
• Current Driver’s Licence and Forklift Licence, or willingness to obtain one, with the ability to safely perform manual handling duties.

About Oxworks

Oxworks is an Australian-owned and operated business and a market leader in the fencing industry.

We manufacture and supply a wide range of fencing, gates, screens and balustrade products across Australia.

We are committed to investing in our people, processes, technology and equipment while providing employees with opportunities to develop their skills and progress their careers.

If you're looking for a stable role with a company that values its people and provides opportunities to grow, we'd love to hear from you.

Apply Now

If you have sales and warehouse experience and are looking for your next long-term opportunity, apply now to join the Oxworks team!

OXWORKS WILL NOT ACCEPT APPLICATIONS FROM AGENCIES FOR THIS POSITION.