Job Description
This role leads the development of standardized training programs, onboarding materials, clinical education, and sales enablement initiatives focused on Altivera Medical's core therapeutic solutions, including orthopedic recovery, post-operative rehabilitation, chronic pain management, and neuromuscular re-education. By translating clinical evidence, product knowledge, and commercial strategy into scalable learning experiences, this position accelerates field readiness, strengthens customer engagement, and supports long-term commercial growth.
Core Competencies
- Sales Training & Development-Designs and delivers engaging learning experiences that accelerate onboarding, improve sales performance, strengthen product knowledge, and support long-term employee development.
- Sales Enablement Strategy-Develops scalable enablement strategies, resources, and learning frameworks that improve commercial execution, increase field effectiveness, and support organizational growth.
- Clinical Education-Creates clinically focused education programs that enhance product knowledge, reinforce clinical credibility, and improve customer engagement across the commercial organization.
- Learning & Organizational Development-Builds structured onboarding, leadership development, continuing education, and career development programs utilizing modern instructional design and adult learning methodologies.
- Cross-Functional Collaboration-Partners effectively across Commercial, Marketing, Clinical Affairs, Human Resources, Compliance, Operations, and Executive Leadership to align enablement initiatives with business objectives.
- Technology & Learning Systems-Leverages learning management systems, sales enablement platforms, reporting tools, and automation to enhance learner engagement, technology adoption, and operational efficiency.
- Performance Analytics & Continuous Improvement-Utilizes business metrics, learning analytics, field feedback, and performance data to evaluate training effectiveness, optimize enablement strategies, and drive measurable improvements in commercial performance.
- Communication & Change Management-Develops clear, consistent, and compliant communication strategies that support organizational initiatives, product launches, process improvements, and organizational change.
Essential Duties & Responsibilities
Sales Training & Development
- Design, develop, and facilitate comprehensive training programs supporting sales professionals, sales leadership, and corporate employees.
- Develop clinically focused education programs that strengthen product knowledge, clinical confidence, and customer engagement.
- Design and execute structured onboarding programs that accelerate new hire productivity and improve long-term retention.
- Create standardized learning paths for new hires, experienced representatives, managers, and emerging leaders.
- Develop and facilitate leadership development programs for Regional Sales Directors and frontline sales leaders.
- Design, administer, and maintain Continuing Education (CE) programs, where applicable.
- Deliver instructor-led training, virtual learning sessions, workshops, and field coaching initiatives.
Sales Enablement Strategy
- Develop and execute enterprise-wide sales enablement strategies aligned with commercial objectives and organizational priorities.
- Create scalable playbooks, sales guides, messaging frameworks, competitive intelligence, clinical resources, and enablement content that improves field execution.
- Lead commercial readiness initiatives supporting new product launches, clinical programs, reimbursement updates, and strategic business initiatives.
- Partner with Commercial Operations and Sales Leadership to identify performance opportunities and implement targeted enablement solutions.
- Evaluate training effectiveness through learner feedback, business metrics, adoption rates, sales performance, and operational outcomes, continuously refining programs to maximize organizational impact.
Clinical Education & Commercial Excellence
- Partner with Clinical Affairs, Product Management, Marketing, and Commercial Operations to develop clinically accurate, commercially relevant, and engaging learning content.
- Translate complex clinical concepts into practical, customer-focused training programs for commercial audiences.
- Maintain standardized clinical training frameworks supporting product launches, evolving clinical evidence, reimbursement updates, and changing market dynamics.
- Ensure training content reflects current clinical best practices, product positioning, and commercial messaging.
Technology & Learning Systems
- Oversee the administration, optimization, and continuous improvement of learning management systems, knowledge portals, and sales enablement technologies.
- Partner with Information Technology and Commercial Operations to improve platform functionality, reporting capabilities, automation, and user adoption.
- Leverage technology and analytics to improve learner engagement, streamline content delivery, and measure program effectiveness.
Cross-Functional Collaboration
- Partner with Human Resources, Compliance, Operations, Marketing, Clinical Affairs, and Executive Leadership to ensure enablement initiatives support organizational priorities.
- Collaborate with Marketing and Commercial Operations to maintain accurate, compliant, and accessible sales collateral, learning resources, and communication materials.
- Support organizational change initiatives through effective communication, training, and adoption strategies.
Leadership, Communication & Culture
- Foster a culture of continuous learning, accountability, collaboration, and professional development throughout the commercial organization.
- Develop leadership resources and coaching tools that strengthen frontline leadership capability.
- Oversee commercial communications to ensure timely, accurate, and consistent messaging regarding products, initiatives, process changes, and organizational priorities.
- Support employee engagement and recognition initiatives that reinforce Altivera Medical's mission, values, and performance culture.
Experience & Education
- Bachelor's degree in Business, Education, Healthcare Administration, Organizational Development, Clinical Sciences, or a related field, or an equivalent combination of education and experience.
- Five (5)+ years of progressive experience in sales training, sales enablement, learning and development, commercial excellence, or a related function.
- Experience within medical device, healthcare, life sciences, or another clinically focused commercial environment strongly preferred.
- Demonstrated success designing and delivering enterprise-wide sales training, onboarding, leadership development, and enablement programs that measurably improve commercial performance.
- Experience developing clinically focused curriculum and facilitating instructor-led training for commercial teams.
- Strong understanding of adult learning principles, instructional design methodologies, and modern learning technologies.
- Experience utilizing Learning Management Systems (LMS), sales enablement platforms, and performance reporting tools.
- Excellent presentation, facilitation, communication, coaching, project management, and organizational skills.
- Proven ability to influence cross-functional stakeholders and manage multiple concurrent initiatives in a fast-paced environment.
- Prior people leadership or project leadership experience preferred.
- Ability to travel approximately 20%, including regional meetings, conferences, customer events, and field ride-alongs requiring overnight travel.