Job Description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

About the role:

• The Dealer Sales Training Manager leads the design, delivery, budget and evaluation of training programs for GM’s Dealership network F&I and Sales personnel to drive product adoption, sales performance, and dealership effectiveness. The role is responsible of leading and developing a team of trainers / consultants who must execute consistent, high-impact learning which may include the certification of the network’s F&I Managers.

In this role you will:

• Lead, coach, set goals and develop team of trainers, training and F&I consultants to ensure consistent quality across training delivery in the Dealership Network.
• Responsible for training strategy and needs assessment by consulting with business leaders, District Managers and dealership owners with the ability to identify capabilities gaps and learning needs.
• Design, develop, and deliver impactful training programs that strengthen F&I and sales competencies, drive product knowledge, and improve dealership performance.
• Program design and delivery of training programs.
• Performance, measurement and compliance of training impact and connection to strategic KPIs.
• Oversee certification programs and learning pathways for dealership F&I Managers and sales personnel, ensuring alignment with business objectives and compliance requirements.
• Stakeholder collaboration and successful delivery of keynote events (ie. F&I Conference, F&I School) in collaboration with the Sales Event Planning Team.
• GMF University P&L Statement and Dealership Network Budget reconciliations.
• Champion a culture of continuous learning and performance excellence by introducing innovative learning methodologies, coaching practices, and capability development programs.

What makes You an ideal candidate?

• Leadership and people management with proven experience.
• Related experience within the financial, banking or automotive sector in areas such as credit, products or financial services sales.
• Business and financial acumen with knowledge of automotive finance, credit and F&I Products. Strong understanding of sales and dealer development.
• Strategic partnership with excellent communication skills (both verbal & written).
• Availability to travel for extended periods of time.
• Strategic thinking, including project and change management.
• Proficient MS Office Skills.
• Ability to deal with ambiguity and shifting priorities.
• Ability to work in AI enabled environment.
• Ability to work in an AI-enabled environment
• Use of AI tools (e.g., Microsoft Copilot) to support tasks and analytics
• Desirable Experience using AI to increase efficiency and generate insights

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection

Education & Work Experience

• Bachelor’s degree in business, economics, engineering or related field is a must.
• Desirable master’s degree in business or sales related fields.
• Proficient in both Spanish & English (will be evaluated during interview).
• +5 years of relevant experience in sales, training, program management or related fields.

At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits.

Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours.

Mexico: Additional benefits include Medical Plans, Profit Sharing, Life Insurance, Savings Fund & Pension Plan and others.

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