We are seeking an experienced Functional Training Manager to design, develop, and deliver training programs that enhance the skills and product knowledge of the employees. The ideal candidate will have a strong background in sales training, adult learning principles, and Financial service products.
Key Responsibilities:
1. Needs Assessment: Identify training needs through analysis of performance data, customer feedback, and leaders feedback.
2. Training Program Development: Design, develop, and deliver training programs that address identified needs, including product knowledge, sales skills, and soft skills.
3. Training Delivery: Deliver training programs through various channels, including classroom training, online webinars, and on-the-job training.
4. Training Evaluation: Evaluate the effectiveness of training programs through assessment of participant learning, sales performance, and customer satisfaction.
5. Sales/Service Enablement: Develop and maintain sales & service enablement tools, including sales guides, product sheets, and presentation materials.
6. Collaboration with Stakeholders: Collaborate with the leaders, product teams, and other stakeholders to ensure training programs align with business objectives.
7. Training Budget Management: Manage the training budget to ensure effective use of resources.
Requirements:
1. Education: Bachelor's degree in Business Administration, Education, or related field.
2. Experience: Minimum 8+ years of experience in functional training, preferably in financial services industry.
3. Skills: Strong knowledge of adult learning principles, sales training methodologies, and NBFC products. Excellent communication, presentation, and project management skills.
About Kotak Mahindra Group:
Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.
The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012.
The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html
