The Opportunity
This is not a static training role. The Sales Factory is a dynamic, fast-moving organization where processes evolve, new client campaigns launch, and team needs shift quickly. We are looking for a Sales Trainer who thrives in that environment, builds structured learning from the ground up, and is ready to adapt on the fly as the business changes.
You will own new hire onboarding and ongoing skills development across the organization, with a primary focus on our Business Development Representatives (BDRs). Training will also extend to Account Managers, Account Executives, and other roles as required. A significant portion of this role will involve creating training content from scratch, not just managing existing materials.
Our BDR team currently includes 50 reps working across various client campaigns in a fully remote environment. Your job is to take strong candidates from across the country, accelerate their development into well-rounded BDRs and future sales leaders, and build the systems that make that repeatable and scalable.
Design and deliver new hire onboarding for BDRs, AMs, AEs, and other roles as required, building training content from net new when no existing material exists
Coach current reps through call reviews, email audits, and performance data, developing individualized plans for those who need additional support
Build and maintain a BDR skills progression framework with defined milestones, competency thresholds, and promotion criteria
Manage training content within the LMS and maintain performance tracking systems in Airtable and HubSpot
Update training and coaching materials quickly as new processes roll out, campaigns change, or business needs shift
Develop sales performance scorecards, evaluate training ROI, and bring data-backed recommendations to leadership
Bachelor's degree in a relevant field
2 to 3 years of hands-on experience in business development, sales development, or outbound sales including cold calling and cold emailing
Proven ability to build training content from scratch, not just deliver existing programs
Experience working within an LMS platform to build, manage, and update training curriculum
Proficiency in Airtable for tracking, reporting, and process documentation
Working knowledge of HubSpot CRM for rep activity tracking and pipeline context
Strong coaching skills with the ability to give specific, actionable, behavioral feedback
Highly process-oriented with a demonstrated ability to document and systematize workflows
Comfortable working in a fast-changing environment where responsibilities evolve and no training program stays static
Able to adapt quickly when new processes are rolled out, updating training and coaching materials without delay
Very self-motivated, organized, and goal-oriented in a remote work environment
Prior experience in a formal sales training, enablement, or L&D role
Background in education, instructional design, or adult learning principles
Passion for sales psychology, human behavior, and what drives performance
High emotional intelligence with a genuine ability to connect with reps at different stages of development
Experience training roles beyond BDRs, including AEs, AMs, or client-facing teams
Familiarity with outbound prospecting tools and tech stacks commonly used in B2B sales environments
This role is intentionally designed to evolve. As The Sales Factory grows, adds clients, and refines its methodology, the training function grows with it. You will not be handed a finished program to maintain. You will be building, improving, and rebuilding as the business demands. If you prefer stable and predictable, this is not the right fit. If you are energized by ownership, iteration, and making a direct impact on people and performance, this is exactly the kind of role you have been looking for. Together we are building a culture that embraces diversity and learning, humility and excellence. The Sales Factory is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities, and perspectives.

The Sales Factory is a recognized category leader in Outsourced Sales and Lead Generation globally trusted by fast growing scaleups, banks, governments, and S&P500 companies.
The Sales Factory helps companies find and drive new revenue through our human-led, AI-augmented model with proprietary software.
Our team of 100% university-graduated on-shore talent ensures quick delivery of impactful results.
Our Services:
> Go-to-Market Strategy
> Inside Sales Reps
> Customer Success Reps
> B2B Telemarketing
> SDR/BDR Services
> GTM Team Build
> GTM Engineering
Why Choose Us:
> Fast Deployment: Rapid execution with GTM strategies implemented in weeks.
> US & Global Expertise: Knowledge of US & global markets.
> Industry Versatility: Expertise in Software, SaaS, Robotics, Automation, Logistics, Manufacturing, IT Services, and more.
> Proprietary AI software: our team is augmented by our proprietary AI software that enables superior business results and outcomes.
Our Unique Approach:
We combine human reps with AI-augmented proprietary software, ensuring stronger results. Our seamless integration with your team aligns with your goals, strategies, and technology.
Partner with Us For:
> Adaptability to diverse business environments.
> Comprehensive industry knowledge.
> Commitment to exceeding expectations.
US HQ: Tampa, Florida
Canada HQ: Toronto, Ontario