Job Description

Sales Team Lead

About ShipperHQ

ShipperHQ is a market leader in e-commerce shipping technology, helping brands solve complex checkout and fulfillment challenges. For over 15 years, we’ve powered shipping logic for thousands of merchants globally, from high-growth DTC brands to enterprise retailers.

We operate as a lean, performance-driven team where accountability is real, ownership is expected, and strong operators grow quickly.

The Role

We’re hiring a Sales Team Lead who is a closer at heart.

• This is a player-coach role designed for a high-performing Senior AE or Team Lead ready to expand their leadership scope without stepping away from revenue. You will carry meaningful enterprise revenue responsibility while beginning to own core elements of team execution, including sales cadence, pipeline visibility, and deal coaching.
• In the first 6 months, expect roughly 60 - 70% of your time focused on closing strategic deals and 30 - 40% on leadership responsibilities. As you prove results, leadership scope will expand.
• This is not a pure management role. You will stay close to the field, lead complex opportunities, and grow intentionally into broader sales leadership.

This is a salaried role with clear revenue accountability.

• You will carry revenue responsibility and be evaluated on personal contribution, forecast accuracy, and overall team performance. We run structured performance reviews and increase scope and compensation based on measurable impact.
• This role is designed to grow. As you demonstrate results, you will expand your leadership influence and earning potential within the organization

What You’ll Do

You will be revenue-accountable and directly influence growth across both SMB and Enterprise segments, with a primary focus on enterprise and other high-impact deals. On the revenue side, you will lead and close complex, multi-stakeholder opportunities, drive strategic negotiations, and support reps in critical late-stage deals to ensure strong outcomes. On the leadership side, you will own the weekly sales cadence, run structured pipeline reviews, strengthen forecast discipline, and actively coach reps within live opportunities to elevate performance and consistency across the team.

Core Responsibilities

• Personally lead and close strategic enterprise deals
• Carry defined revenue responsibility and contribute directly to overall team performance
• Own weekly standups and structured pipeline reviews
• Coach reps in deal strategy, call reviews, and complex negotiations
• Improve stage discipline, pipeline hygiene, and forecast accuracy in HubSpot
• Partner cross-functionally with Marketing, Product, and Partnerships to strengthen win rates and deal velocity

What Success Looks Like

In Your First 90 Days

• Lead and close meaningful enterprise opportunities
• Establish consistent weekly sales cadence and pipeline inspection rhythm
• Improve pipeline clarity with defined stage criteria and cleaner forecasting
• Raise the bar on deal quality through hands-on coaching and live strategy sessions

In Your First 6-12 Months

• Drive measurable improvement in enterprise win rates and deal velocity
• Increase forecast reliability and pipeline visibility
• Become the operational leader of day-to-day sales execution
• Expand your scope toward broader sales leadership responsibilities

What We’re Looking For

• 6-10 years of SaaS or e-commerce closing experience
• Experience as a Team Lead, Pod Lead, or informal sales leader preferred
• Proven success closing enterprise or complex multi-stakeholder deals
• Familiarity with structured sales frameworks such as SPICED encouraged
• Comfortable balancing personal deal ownership with team accountability
• Strong pipeline management discipline and CRM fluency
• Confident communicator who can coach peers and hold a high performance bar

You should want more responsibility, real accountability, and the opportunity to grow into running a sales organization over time.

Why ShipperHQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success
• 22 days of PTO plus public holidays
• 401k Match
• Medical, Dental, and Vision Insurance
• Maternity and Paternity Leave
• This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area
• Compensation is based on experience

At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.