Job Description
Sales Team Lead
Location: Lekki, Lagos, Nigeria
Industry: Telecommunications / Internet Service Provider (ISP)
Employment Type: Full-Time (Onsite)
Experience Level: Minimum of 5 Years
Salary: ₦400,000 – ₦450,000 Monthly (Net)
The Sales Team Lead will be responsible for driving revenue growth, leading a high-performing sales team, and ensuring the effective execution of sales strategies within a fast-paced telecom/ISP environment.
The role requires a results-driven professional with strong leadership capability, deep understanding of B2B and retail broadband sales, and the ability to manage pipelines, close high-value deals, and deliver exceptional customer experience.
Key Responsibilities
1. Revenue & Target Achievement
Drive the sales team to consistently meet and exceed monthly, quarterly, and annual revenue targets.
Monitor sales pipeline, conversion rates, and revenue performance across all channels.
Identify new revenue opportunities and expand market penetration within assigned territory.
2. Team Leadership & Performance Management
Lead, supervise, and mentor Sales Executives to improve productivity and sales effectiveness.
Conduct regular one-on-one meetings, coaching sessions, and performance evaluations.
Enforce accountability, discipline, and adherence to sales processes.
Provide field supervision and hands-on support to drive deal closures.
3. Sales Strategy Execution
Implement company sales strategies and ensure alignment at the operational level.
Identify and prioritize high-value prospects such as corporate clients, estates, SMEs, and high-bandwidth users.
Guide the team in prospecting, lead generation, and market penetration strategies.
4. Client Relationship & Escalation Management
Support the team in closing key and high-value deals.
Build and maintain strong relationships with strategic clients and stakeholders.
Manage customer escalations professionally, ensuring quick resolution and brand protection.
Ensure seamless customer journey from acquisition to service deployment.
5. Reporting & Performance Analytics
Track daily and weekly sales activities including leads, PIF submissions, follow-ups, installations, and revenue generation.
Analyze sales data to identify performance gaps and implement corrective actions.
Prepare and present timely and accurate reports to senior management.
6. Compliance & Process Adherence
Ensure strict compliance with company policies, SLAs, pricing structures, and approval workflows.
Monitor proper documentation, contract closure, and timely installation processes.
Ensure alignment with billing cycles and operational procedures.
7. Training & Value Proposition Reinforcement
Continuously train the sales team on product offerings and key value propositions such as:
Network reliability and uptime guarantees
Dual-link redundancy solutions
Proximity to data centers
Cost-effective service packages
Strengthen team capabilities in objection handling, negotiation, and closing techniques.
Required Qualifications & Experience
Bachelor's degree in Business Administration, Marketing, Communications, or related discipline.
Minimum of 5 years sales experience in telecommunications, ISP, or related technology-driven industry.
At least 2 years in a supervisory or team leadership role.
Proven track record of meeting or exceeding sales targets.
Strong experience in B2B, enterprise, and/or retail broadband sales.
Core Competencies
Strong leadership and team management skills
Excellent sales, negotiation, and closing abilities
Data-driven decision-making and analytical skills
Strong communication and interpersonal skills
Customer-centric mindset with strong problem-solving ability
High level of accountability and performance orientation
Preferred Skills
Experience selling fiber broadband, enterprise connectivity, or ISP solutions
Knowledge of telecom infrastructure and service delivery processes
Familiarity with CRM tools and sales tracking systems
How to Apply
Interested and qualified candidates should send their CV to:
hiring@mysigma.io
Subject Line: Sales Team Lead – Lekki
