Job Description

Sales Team Lead

Location: Lekki, Lagos
Industry: Telecommunications (ISP)
Employment Type: Full-Time (Onsite)
Salary Range: ₦350,000 – ₦400,000 Monthly (Net)
Experience Level: 5–7 Years

We are seeking an experienced and performance-driven Sales Team Lead to oversee and drive revenue growth within our ISP operations.

The ideal candidate will be responsible for leading a team of Sales Executives, ensuring target achievement, strengthening client acquisition efforts, and enforcing structured sales processes in a competitive telecommunications environment.

This role requires strong leadership capability, strategic sales execution, performance monitoring, and customer relationship management expertise.

Key Responsibilities

1. Revenue & Target Achievement

• Drive the team to consistently achieve and exceed monthly, quarterly, and annual sales targets.

• Monitor sales pipeline performance, conversion rates, and revenue growth.

• Develop action plans to address performance gaps and accelerate results.

2. Team Leadership & Performance Management

• Supervise, mentor, and coach Sales Executives to improve productivity and professionalism.

• Conduct regular one-on-one meetings, performance evaluations, and field supervision.

• Enforce accountability, discipline, and high-performance standards within the team.

• Foster a results-oriented and customer-focused sales culture.

3. Sales Strategy Execution

• Implement company sales strategies and ensure effective field-level execution.

• Identify and target high-value prospects (corporate clients, high-bandwidth users, estates, and enterprise accounts).

• Guide the team in strategic prospecting and structured deal closing.

4. Client Relationship & Escalation Management

• Support the team in closing key and strategic accounts.

• Manage escalations professionally while protecting the companys brand reputation.

• Ensure seamless customer experience from prospecting through deployment and activation.

5. Reporting & Performance Analytics

• Track daily sales activities including leads, PIF submissions, follow-ups, installations, and revenue generation.

• Analyze performance data to identify trends, risks, and opportunities.

• Provide timely, accurate, and structured reports to management.

6. Compliance & Process Adherence

• Ensure strict adherence to company policies, SLA standards, pricing guidelines, and approval processes.

• Monitor proper documentation, installation follow-through, and billing coordination.

• Maintain governance and audit readiness within sales operations.

7. Training & Value Proposition Reinforcement

• Continuously train and reinforce the companys core value propositions (e.g., dual-link redundancy, uptime guarantees, proximity to data centers, cost-effectiveness).

• Strengthen objection handling, negotiation, and closing skills within the team.

• Improve follow-up discipline and client engagement strategies.

Required Qualifications & Experience

• Bachelors Degree in Business Administration, Marketing, Sales, or related field.

• Minimum of 5–7 years cognate sales experience, preferably within the Telecommunications or ISP industry.

• At least 2 years in a supervisory or team lead capacity.

• Proven track record of meeting or exceeding sales targets.

• Strong understanding of B2B and enterprise sales cycles.

• Experience managing corporate and high-value accounts.

Required Competencies

• Strong leadership and team management skills.

• Excellent negotiation and closing ability.

• Analytical mindset with performance-driven approach.

• Strong communication and presentation skills.

• High level of integrity, accountability, and professionalism.

• Ability to work onsite in a fast-paced environment.

How to Apply

Qualified and interested candidates should forward their CV to:

hiring@mysigma.io

Subject Line: Sales Team Lead – ISP