Inter IKEA Group

Sales & Sustainability Assistant

Inter IKEA Group  •  Newcastle upon Tyne, GB / Gateshead, GB (Onsite)  •  17 hours ago
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Job Description



IKEA Gateshead are looking to welcome a Sales & Sustainability Assistant.

Are you passionate about sustainability and giving products a second life? We’re looking for someone with a customer-first mindset, strong problem-solving skills, and the ability to work both independently and as part of a team. In this role, you’ll repurpose and present IKEA products with pride, set attractive prices, and collaborate across functions to ensure product quality and safety. You’ll play a key part in improving customer perception by supporting guidelines for returned, recalled, and ex-display items—all while staying organised, detail-oriented, and motivated to make a difference.

WHAT WE OFFER

• The Start Date of employment will be 27th of September 2026.
• Competitive hourly rate of £13.45 per hour.
• 12 hour contracts working 3 days per week including 3 weekends out of 4 between the hours 08:00am - 21:30pm
• 8 Hours weekend only contract, Saturday and Sunday between the hours 08:00am - 21:30pm
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• Flexi Holiday Plan.
• Family Friendly childcare & wellbeing support.

..as well so much more!

WHAT YOU'LL NEED TO HAVE

• A positive approach to waste management and sustainability, love multi-tasking, and a passion for giving things a new life.
• Have a customer first mindset, where you make the customer feel valued and supported in everything you do.
• You are motivated to problem solve and use your own initiative daily. You are enthusiastic about being part of the team but also can work without supervision.
• Ability to prioritise and organise your own work to make efficient use of the time available with great attention to detail.

WHAT YOU'LL BE DOING DAY TO DAY

• Re-purpose, present and sell IKEA products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business.
• Work closely with the different functions in the unit to ensure that common working routines and processes are followed related to product quality, safety and recovery.
• Support and action the product quality guidelines for recalled, returned and ex-display stock, to constantly improve customers’ perception of our IKEA products.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many

RECRUITMENT PROCESS INFORMATION –

Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.

• Shortlisted candidates will be invited by email to attend a face to face interview.

We understand not everyone will be successful, but we promise to keep you informed either way.

For any advice or support, email Recruiter euan.mcgregor@Ingka.ikea.com and I will be happy to help!





We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





Inter IKEA Group

About Inter IKEA Group

ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.

How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.

IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.

ABOUT INTER IKEA GROUP

The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.

• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.

• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.

• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Delft, NL
Year Founded
1989
Website
ikea.com
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