We have revolutionized allergy diagnostics and have been operating successfully for over 10 years in more than 90 countries with our patented diagnostic products and technologies. Our solutions help detect allergies in a single step – for both humans and animals. Due to the strong growth of our company, we are looking for a motivated professional to support our commercial team. If you're excited to work in a dynamic, internationally growing company – this is your opportunity!
We offer:
Full-time position, based in Italy
The opportunity to contribute to a growing and evolving commercial organization
Close collaboration across multiple international markets
An environment where you are encouraged to take initiative and contribute ideas
A company culture driven by sustainability, equity, diversity, inclusion, and mutual respect
Your main responsibilities:
Provide operational sales support across Italy
Coordinate and monitor order handling and delivery processes
Support invoicing processes and follow up on open payments
Prepare and support public tender procurement and tender processes, including documentation and internal coordination
Communicate directly with customers regarding orders and requests
Support Sales Managers with documentation, presentations, and follow-ups
Ensure availability and alignment of sales and marketing materials
Your profile:
Fluent in English and Italian; Aditional languages are a plus.
Based in Italy
Experience in a sales support, commercial operations, or similar role
Strong organizational skills and ability to manage multiple tasks across markets
High attention to detail, especially for documentation, orders, and invoicing
Excellent communication skills, including customer and stakeholder interaction
Familiarity with public procurement processes is an advantage but not mandatory
Background in the medical field and experience with CRM systems (e.g. Salesforce) are a plus
Collaborative and proactive working style with a customer-oriented mindset
We offer a competitive, market-aligned salary. Your individual compensation will be based on your experience and qualifications. Ready to join the MADx team? Apply now via our career website with your CV!
Since the foundation of MADx in 2016, we produce reliable allergy and food intolerance tests for diagnostic clinics, laboratories, doctors' practices and hospitals.
In the beginning there was a vision to improve and modernise immunodiagnostics. Scientists - like our founders, Dr. Christian Harwanegg and Dr. Christian Sascha Dennstedt - always strive for disruptive innovation. So after more than a decade with leading companies in the field Dr. Christian Harwanegg decided to start his own enterprise in 2016. The goal was clear: The newly founded company MADx (Macro Array Diagnostics) should create an allergy test that is supposed to be better, more efficient and easier to use than the ones of the competition. In addition, we wanted to offer the entire value chain from test material to evaluation and interpretation of results, all under one roof.
A mammoth project? Without question, but worth the effort: for sure. Over the past years, we have launched two generations of the ALEX (Allergy Xplorer), which now tests for around 300 different allergens - in a single, non-invasive step. Our panel covers nearly 100% of the world's relevant allergens. We have developed proprietary hardware and software solutions that define new standards. We are constantly innovating and expanding our portfolio, as most recently with the FOX (Food Xplorer), a solution for the detection of IgG-mediated food intolerances.
