NewCo Communications

Sales Support & Telesales Agent - Danish Market - BARCELONA

NewCo Communications  •  €19k - €26k/yr  •  Barcelona, ES (Hybrid)  •  3 hours ago
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Job Description

Are you ready to be the friendly and persuasive voice that connects customers with solutions they truly need? We are looking for exceptional Telesales Agent to join our telesales team and help us deliver outstanding experiences to our clients.

Tasks

As a Telesales & Sales Support Agent, you will play a key role in supporting partner businesses through a combination of sales administration and outbound customer engagement.
This role is split equally between sales support and telesales, requiring both strong organisational skills and the ability to build meaningful customer relationships. It's a quality-driven sales position where authentic conversations and delivering excellent service are just as important as achieving performance targets.

The responsibilities:

  • Initiate high-quality conversations with key decision-makers.

  • Build trust and identify customer needs through a consultative sales approach.

  • Handle objections professionally and guide customers towards suitable solutions.

  • Drive upselling and cross-selling opportunities to maximise customer value.

  • Follow up on contracts and complete a variety of sales support and administrative tasks.

  • Support partner campaigns and maintain strong customer relationships.

  • Meet or exceed individual and team sales targets.

  • Accurately record customer interactions in CRM systems and provide feedback to improve sales strategies.

Requirements

What We’re Looking For

  • Native-level proficiency in Danish (both spoken and written) and a good command of English.
  • Strong communication, relationship-building and persuasion skills.
  • Previous experience in telesales, sales support or customer service is an advantage.
  • Organised with excellent administrative and follow-up skills.
  • Ability to thrive in a target-driven environment.
  • Comfortable using CRM systems and various computer applications.
  • A professional, proactive approach with a passion for delivering excellent customer experiences.

Benefits

What We Offer

  • A diverse and lively workplace that values different cultures and creates a fun, friendly atmosphere.
  • Competitive salary package €1,600 gross per month plus up to €400 gross monthly bonus during the pilot phase, followed by uncapped commission based on your sales performance.
  • Hybrid working model after the initial onboarding period (subject to performance).
  • Opportunities for internal growth and career progression.
  • Comprehensive paid training and ongoing coaching to help you succeed.
  • Attractive bonus structure with uncapped commission opportunities after the pilot phase.
  • A permanent full-time contract (39 hours per week)
  • Tax-free benefits (restaurant, transport and childcare vouchers).
  • Unlimited coffee and fresh fruit on office days.
  • Free online Spanish lessons outside working hours.
  • Unforgettable staff events and team-building activities.
  • Comprehensive support for mental health and well-being through our employee assistance app

Ready to join a global leader and make an impact? Apply now and become part of our company.

NewCo Communications

About NewCo Communications

We are NewCo Communications (NewCo), we help companies grow by delivering customer service and business process outsourcing that actually works: multilingual, omni-channel and driven by innovation without ever losing the human touch.

Since 2010, we've partnered with brands to manage the conversations and operations that matter most, from customer care to contract handling, tech support to dispute management. With offices based in Casablanca, Tangier, Barcelona, and Valencia, we offer near- and offshore solutions designed for flexibility, quality, and real results. We leverage AI and smart technologies to boost efficiency, improve decision-making, and deliver more personalized customer experiences, all while keeping it human front and center.

But we don’t just build great partnerships and service teams.

We build a culture.

At NewCo, more than 1.000 people from around the world bring their energy, ideas, and individuality to everything we do. We are committed to empowering every team member and creating a supportive community where people grow, collaborate, and inspire one another.

That’s what sets us apart and makes our work stronger.

So, whether you’re looking to elevate your customer experience, or find a place where you can grow and be yourself, you’ll find it here.

Be You, With Us.

For more information on our services or open positions go to www.newcogroup.com

Industry
Consulting & Advisory
Company Size
201-500 employees
Headquarters
Mol, BE
Year Founded
2010
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