Job Description

The Sales Support Staff will assist the sales team in day-to-day operations to ensure smooth and efficient handling of sales-related tasks. This includes application processing, handling agents queries, maintaining sales documentation, and supporting the overall sales process.

Main Responsibilities:

• Support the sales team with administrative tasks, documentation, and coordination.
• Respond to customer inquiries via phone and provide timely and accurate information.
• Maintain and update sales databases, CRM systems, and customer records.
• Coordinate with internal departments such as logistics, finance, and customer service
• Prepare sales reports.
• Help organize and support sales events

Main Requirements:

• High school diploma or higher; degree in Business Administration, Finance, or a related field is a plus.
• Prior experience in administrative or support roles, preferably in microfinance, banking, or customer service.
• Good organizational skills and attention to detail.
• Basic understanding of microfinance products and client processes.
• Strong communication skills and customer-oriented attitude.
• Proficient in Microsoft Office (Word, Excel) and basic computer operations.
• Able to work under pressure and manage multiple tasks effectively.