Job Description

You will be the operational backbone of our German Van & Truck Telesales team, enabling our Customer Success Managers to focus on what they do best: building relationships and closing deals. In this role, you'll take full responsibility for administrative sales processes, from offer preparation and contract management to CRM maintenance and customer follow-ups. You'll work closely with our German-based CSM team as their trusted partner, ensuring seamless operations and outstanding customer experience. This is more than admin – you're a sales enabler! Apply now and join Team Orange.

YOUR ROLE AT SIXT

• You support our Van & Truck Telesales team with all administrative tasks related to offer preparation, contract processing, reservations, invoices, and follow-up coordination
• You act as the operational partner for Customer Success Managers, enabling them to focus on customer relationships and revenue generation by taking over time-consuming administrative work
• You take ownership of post-sale processes, ensuring seamless onboarding, documentation, and ongoing support for customers in the Van & Truck segment
• You coordinate and manage customer follow-ups, ensuring no opportunity is missed and all touchpoints are documented
• You maintain customer master data, contract information, and pipeline updates in our CRM system (Salesforce), ensuring a high level of data quality and transparency
• You collaborate closely with our German Telesales team via phone, video, and digital tools

YOUR SKILLS MATTER

• Language You are fluent in German (mandatory, ideally native level) and have strong English skills for internal communication
• Administrative Excellence You are highly organized, detail-oriented, and thrive in managing multiple tasks simultaneously with precision
• Proactive Mindset You don't wait to be told what to do – you anticipate needs, spot gaps, and take initiative to support the team
• Communication You are confident and structured in your communication, particularly over the phone and via email, and enjoy working closely with sales teams
• Customer Focus You have a service-oriented mindset and understand that your work directly impacts customer satisfaction and sales success
• Tools and Adaptability You are proficient in MS Office (especially Excel, Word, and PowerPoint) and familiar with CRM systems (ideally Salesforce); comfortable working in a fast-paced and dynamic environment.

WHAT WE OFFER

• Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Work-Life Balance Benefit from a hybrid working model with no dress code
• Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses
• Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development, including onboarding with the German Telesales team
• Health & Well-being Private health insurance to support your well-being, plus the Coverflex advantage system
• International Collaboration Work with a dynamic, international team and be part of a strategic transformation project

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!