Job Description

Entity: Allianz Insurance Singapore

Within a span of just four years, Allianz Insurance Singapore (AIS) has emerged as the fastest-growing General Insurance company, achieving an unprecedented level of success. Since its inception in Singapore, AIS has consistently doubled its revenue year on year, a testament to its unwavering dedication to excellence. AIS takes great pride in being certified as a Great Place to Work, a reflection of our commitment to fostering a thriving and employee-driven business culture.

Description:

We are seeking for a detail-oriented and proactive Sales Support Specialist to join our team on a 6-month maternity cover basis. The ideal candidate will play a critical role in supporting the contact center team by managing reporting processes, maintaining sales data, and providing operational support to ensure smooth workflow. Proficiency in Microsoft Excel and reporting tools is essential.

Key Responsibilities:

• Prepare and maintain accurate sales reports, dashboards, and performance metrics using Excel and other reporting tools.
• Record, produce and prepare statistics and information required by the management in relation to the preparation and production of the reports as well as produce simple performance-based reports.
• Update and manage customer information, ensuring accuracy and completeness.
• File preparation for agents and for BAU leads allocation.
• Daily Sales and Monthly Commission Report.
• Coordinate and track the progress of sales activities, ensuring timely follow-ups.
• Serve as a point of contact for the contact center team to address operational queries and escalate issues when needed.
• Any ad hoc duties assigned by Contact Center Manager.

Qualifications and Skills:

• Proven experience in sales support, reporting, or any related role.
• Experience with Excel (advanced proficiency required, including pivot tables, v-lookups, and complex formulas).
• Familiarity with reporting tools
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Strong communication and interpersonal skills to work effectively with cross-functional teams.
• Ability to grasp quickly and deliver quality and accurate work
• AI-Skills e.g. ChatGPT and Microsoft CoPilot an advantage.

106034 | Sales & Distribution | Professional | n.a. | Allianz Singapore | Full-Time | Temporary

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz‘ company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.