Job Description

At KONE, we bring buildings to life.

Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.

About the Role

As a Sales Support Specialist, you will be the first point of contact for customers across Australia and New Zealand, playing a pivotal role in lead qualification, customer engagement, and data accuracy.

You will be working in a structured phone based sales environment supporting core sales processes and contribute to improved sales efficiency through high‑quality customer interactions and accurate documentation. This role will be developed into an end to end sales position.

Key Responsibilities

• Initiate outbound telephone contact with customer representatives

• Qualify and assess leads and record the status of customer relationships

• Capture, update, and correct customer data in Salesforce

• Manage the centralised sales inbox

• Perform general sales support and administrative tasks

• Support sales teams through high‑quality lead qualification

About You

• Some sales, account management or customer‑facing experience preferred

• Confident telephone manner with strong communication skills

• Strong attention to detail

• Experience with Salesforce (preferred but not essential)

• Keen to develop your sales skills into a long term sales career

Why Join Us?

• Competitive salary package with performance incentives.

• Gateway role with development opportunities into broader sales careers

• Novated Leasing, ability to purchase leave, extra super, annual bonus and a car space

• Grow with comprehensive learning and development programs covering a wide range of professional skills

Ready to take the next step?
Joining KONE means becoming part of a diverse and inclusive team that values growth, sustainability, and making cities better places to live.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html