Sales Support Specialist

We are strengthening our sales team at our location in Istanbul/Sultanbeyli.

About the role:

As a Sales Support Specialist in our Aftermarket Division, you will play a key role as the link between customers, sales teams, and internal departments, ensuring smooth and efficient business operations. You will contribute to data-driven decision-making through reporting, digitalization, and automation initiatives while managing customer master data, pricing processes, and commercial agreements. Join a dynamic international environment where your analytical skills and customer-focused mindset will help drive business success.

What you can look forward to as Sales Support Specialist:

• Communication link between internal departments, customers, and sales team
• To create monthly sales and claim reports and work on digitalization and automatization of business supportive reports
• Administrate, maintain, and monitor Customer Master Data (Address, Contacts, Prices, Payment/INCO terms etc.)
• To prepare price lists and determining of sales and campaign price lists according to market conditions and stock level and being window person for Regional and Global Pricing team
• To monitor customers’ credit limits, prepare annual agreements and customer bonus calculation

Your profile as Sales Support Specialist:

• University degree
• Minimum 4 years of experience in sales support positions and preferably in the automotive spare parts sector
• Experienced in customer data management in ERP systems (preferably in SAP)
• Strong communication skills and relationship management
• Fluent language skills in English and Turkish

Why you should choose ZF in Istanbul:

• Health Insurance
• Life Insurance
• Annual Bonus System
• Monthly Heating Aid
• Marriage, Birth, Annual Leave Allowance, and Gift Cards

The compatibility of work and family life is firmly anchored at ZF. For more information, please visit www.zf.com/berufundprivatleben