Job Description

Sentec is a Swiss-American medical device company specializing in respiratory care. Since its founding in 1999 the company utilizes a deep-tech approach that is founded on advanced science and avant-garde technologies for respiratory patients across care areas. Sentec provides healthcare professionals worldwide with non-invasive, continuous monitoring and effective therapeutic solutions.

Sentec earned Kununu’s Top Company award in 2025 and 2026.

Key tasks:

• Direct Support as a first contact for any Customer request
• Handling of quotes and customer inquiries via phone and email
• Supporting Sales force in any administrative tasks and daily business activities
• Creation of compliant and complete tender documents
• Support to Italian Manager in Operations and Tender Documents
• Scours tender portals and procurement websites daily to identify relevant business opportunities
• Contribution to continuous improvement and process optimization

Requirements

• Previous experience in customer service and tender processing is highly appreciated
• Native-level Italian and fluent written and spoken English are mandatory, any additional language skills are considered as an asset
• Strong customer focus and excellent teamwork skills

Benefits

• Meaningful activity on products that enable a personalized therapy for patients
• Flat hierarchy, short decision-making processes, interdisciplinary collaboration
• Opportunity to contribute and develop your skills in an agile company

Policy for unsolicited applications from recruiters and recruitment agencies

We do not accept any unsolicited applications from recruiters or recruitment agencies without a prior written agreement between both parties. Therefore, we will not be liable for any commission, fee, or expense for candidates submitted spontaneously. Any application sent without a prior agreement will be considered a direct application and will not be subject to any commission rights.