Job Description

Sales Support Specialist

Do you enjoy meeting new people, building professional relationships, and helping drive business growth? Are you energized by networking, developing new client relationships, and taking initiative to create opportunities? StaffBuffalo is partnering with a growing organization in the Buffalo area to hire a Sales Support Specialist, offering $55,000–$65,000 per year plus commission. This is an exciting opportunity for someone who enjoys interacting with clients, supporting strategic growth initiatives, and working closely with leadership while helping expand the company's business.

As the Sales Support Specialist, you'll play a key role in supporting business growth through prospect engagement, relationship building, cold calling, client communication, and sales coordination. Approximately 75% of the role is focused on business development and sales activities, with the remaining 25% supporting operational initiatives that help keep projects and client relationships moving forward. This is not a traditional quota-driven sales position, but it is much more than an administrative role. You'll partner closely with leadership to identify new opportunities, engage prospective clients, represent the company at networking events and conferences, and help ensure important business initiatives continue progressing.

This is a newly created position, making it an excellent opportunity for a sales person who enjoys taking initiative, building processes, and growing alongside an expanding organization. The ideal Sales Support Specialist is outgoing, proactive, highly organized, and comfortable balancing relationship building with operational support in a collaborative, team-oriented environment.

This is a full-time, onsite position based in the Buffalo area. The expectation is that you'll primarily work in the office, with flexibility to work remotely when appropriate, such as during weather events or other business needs. Occasional local travel throughout Western New York and a few conferences each year are required.

Key Responsibilities

• Drive business growth by engaging prospective clients through cold calling, email outreach, networking events, industry conferences, and relationship-building activities.
• Build and maintain strong relationships with prospective and existing clients while coordinating timely follow-up and ongoing communication.
• Partner closely with senior leadership to support business development strategies, client engagement, and growth initiatives.
• Coordinate meetings, presentations, proposals, and outreach efforts while ensuring opportunities continue progressing through the sales process.
• Maintain organized records of prospect activity, communications, and follow-up using CRM and internal tracking systems.
• Collaborate with internal departments to support client relationships, business development initiatives, and operational projects.
• Represent the organization professionally at conferences, trade shows, networking events, and client meetings.
• Take initiative to identify new opportunities, improve processes, and contribute to the continued growth of the organization.

Qualifications

• High school diploma required; Bachelor's degree preferred.
• 3+ years of experience in business development, sales support, client services, account coordination, customer relationship management, marketing support, or a related role.
• Highly outgoing and confident personality with the ability to comfortably engage new people and build professional relationships.
• Comfortable making cold calls and initiating conversations with prospective clients.
• Strong organizational skills with excellent attention to detail and follow-through.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with the ability to work independently while collaborating closely with leadership and cross-functional teams.
• Ability to travel by car and/or air as business needs require.

Benefits

• Competitive salary: $55,000–$65,000 per year plus commission
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• 401(k) with employer match
• Paid Time Off, Sick Time, and Paid Holidays
• Company-paid Life and Disability Insurance
• Wellness and Employee Assistance Programs
• Career growth opportunities within a collaborative and growing organization

The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.

#INDSBHIGH