Job Description

Position Snapshot

• Location: Belgrade
• Team: Commercial Development Team
• Line Manager: Commercial Excellence Manager NIM ADR South Hub

Are you passionate about working with data, supporting sales teams and ensuring excellence in execution? We are looking for a Sales Support Specialist to join our team and play a key role in enabling smooth commercial operations, accurate reporting and strong collaboration across Sales, Finance and Customer teams. In this role, you will contribute to delivering high-quality support that drives effective planning and execution of customer strategies.

A day in the life of a Sales Support Specialist:

• Provide administrative and operational support to Sales and Customer teams to ensure accurate execution of customer plans
• Prepare reports and analyses (KPIs, performance tracking, bonuses and sales incentives) using reporting tools (Business Objects, Power BI)
• Maintain and archive customer contracts and annexes; ensure alignment between system data and contractual terms
• Collaborate with Key Account Managers and Sales teams on scorecards, invoices, promotions and new product listings
• Support management and usage of commercial planning tools; monitor execution of sales activities
• Create and process payment requests and financial documentation in line with contractual agreements
• Prepare purchase requests/orders and confirm receipt of goods/services in the system
• Coordinate with Finance and Order-to-Cash teams regarding payment tracking and claims resolution
• Verify and calculate discounts in line with commercial agreements
• Maintain communication with customers and external service providers (auctions, contracts, payments)
• Support implementation and testing of systems (e.g. CIM) and tools on local markets

What will make you successful

• University degree (Economics, Business Administration, Finance or related field)
• Previous experience in sales support, administration, finance support or similar roles
• Strong analytical skills and ability to work with data and reports
• Advanced knowledge of MS Excel; experience with Power BI or similar tools is an advantage
• High attention to detail and strong organizational skills
• Good communication skills and ability to collaborate with multiple stakeholders
• Ability to manage multiple tasks and meet deadlines in a dynamic environment
• Excellent command of English, written and spoken

What we offer

• A culture that fosters inclusion, diversity and innovation
• International work environment
• Work from Home - Hybrid and flexible approach
• Private Health Insurance including annual medical check-up for employees
• Annual leave quota higher than defined by law (up to 30 days)
• Paid parental leave as per Parental Policy
• And many other benefits

What are you waiting for?

If you are interested in this career opportunity and what to join our team, please submit your application. We review all applications on an ongoing basis, so please do not delay your submission. By sending us your CV you also give us the right to collect and process your personal data, as part of our candidate registration process. Please apply with a CV in English.

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At Nestlé, we are committed to fostering an inclusive and respectful hiring experience from the very first interaction. We aim to make our recruitment process accessible for everyone, and we continuously work to create a fair and welcoming experience for all candidates. Individuals with disabilities are encouraged to apply, and we are open to offer support confidentially throughout the interview, assessment, and onboarding process. Join Nestlé and become part of a culture defined by respect, inclusion, and equity. Our commitment to these values ensures that everyone feels valued and accepted.

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