Job Description

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.
At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.
Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?
• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Work-life balance in a hybrid environment with at least 3 days in office
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy.

We’re looking for our next Sales Support Specialist. Could It Be You?
This position will support the Sales & Distribution team by leading the various reporting for the Sales and Origination business. This includes Monthly and Annual tracking along with key internal business reporting.
Reporting to the Manager, National Sales Support, the Sales Support Specialist will support the Manager in administrative and sales functions for the Residential Lending portfolio. The goal of the Specialist is to support the Sales & Distribution Team to fulfill department objectives which in turn, will support corporate goals, while leveraging AI to create efficiencies within their work.

Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
• Support the Manager through activity management and other administrative support.
• Administrate the Broker/Partner status program, including monthly commission reporting, working with cross function teams on program updates and determining broker eligibility.
• Prepare and edit professional presentations (Sales meetings, broker feedback, etc.)
• Partner with the Events and Marketing team on ad hoc assignments.
• Manage national events calendar for Sales Team.
• Maintain on-going Sales Reporting and Volume Bonus Reporting.
• Complete weekly, monthly and quarterly reporting on behalf of the Sales & Distribution Team.
• Prepare commission reporting.
• Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
• Identify continuous improvement opportunities.
• Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

So are YOU our next Sales Support Specialist? You are if you…
• Have 1 year of reporting related work (preferred).
• Have superior interpersonal and relationship building skills.
• Have strong knowledge of business software including Salesforce, Google and Microsoft office.
• Have solid written and verbal business communication skills.
• Are capable of handling multiple tasks and meeting stringent deadlines.
• Are self-motivated, confident and capable of working both independently and in a team environment.
• Can bring a positive, can-do attitude to our organization, using creative solutions to solve problems.
• Can establish and build on healthy working relationships with your team and peers.

Compensation Information:
• Base salary range: $50,000 - $60,000
• The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

Sounds like you? Click below to apply!
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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.