Job Description

Why Join Us:

At AlphaGraphics South Charlotte, we help businesses and organizations look their best through high-quality print, signage, and marketing solutions. From custom business cards and brochures to large-format signage and branded displays, our team takes pride in producing exceptional work that helps our clients stand out. We’re a locally owned and operated center backed by a national brand with over 50 years of proven excellence, giving our employees the best of both worlds.

We value professionalism, reliability, and pride in a job well done. Whether you’re on the production floor, working with clients, or managing projects behind the scenes, every role here contributes directly to our customers’ success and the reputation we’ve built for quality and service.
Key Responsibilities:

• Receive project details from the sales team and open job tickets
• Coordinate between design, production, and finishing departments to ensure on-time delivery
• Track job stages and follow up on proofs, approvals, and materials
• Maintain organized documentation and communicate status updates to internal teams
• Troubleshoot project challenges and resolve issues proactively
• Serve as the main internal point of contact once the sale has closed

Qualifications:

• Prior experience in printing, signage, and/or customer service preferred
• Excellent organizational and multitasking abilities
• Strong written and verbal communication skills
• Comfortable managing multiple deadlines at once
• Detail-oriented, deadline-driven, and highly dependable
• Must successfully pass background check and drug screening

Benefits & Perks

• Competitive pay based on experience
• Health, dental, and vision insurance benefit options
• Monthly bonus opportunities
• Paid time off and company holidays
• Opportunities for growth and advancement within a trusted, expanding print and marketing center
• A fast-paced, collaborative, and open-door policy work environment

How to Apply: If you are passionate about helping clients and have the skills and experience we are looking for, we would love to hear from you! Please submit your resume and a cover letter explaining why you would be a great fit for the Sales Support Specialist role at AlphaGraphics South Charlotte to employment@alphagraphicssouthcharlotte.com.

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.