Job Description

Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments.

We are seeking a detail-oriented Sales Support Representative to support our sales team and customers. You will streamline the sales process by managing documentation, updating CRM systems, assisting with lead generation, and providing excellent customer service to ensure client satisfaction and high-performing sales operations.

Your Key Responsibilities Will Include:

• Commercial Support: Prepare and send quotations to customers, follow up on quotation confirmation
• Merchant Onboarding Support: Facilitate KYC request from payment acquirers, follow up on KYC process, follow up on payment collection
• Order Processing: Process sales orders, contracts, and invoices from customers and partners, ensuring accuracy from initiation to delivery.
• CRM & Data Management: Maintain, update, and manage customer records in the database.
• Customer Liaison: Act as the first point of contact for customer queries, resolving issues promptly.
• Lead Assistance: Coordinate sales leads and assist with follow-up activities.
• Collaboration: Liaise between the sales team, marketing, and logistics to ensure smooth operations.

Requirements

What Makes You a Great Fit:

• Proven experience (3+ years) in a sales support, administrative, or customer service role.
• Proficiency in CRM software (e.g., Salesforce, Hubspot, JIRA) and MS Office (Excel, Word, PowerPoint).
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to prioritize tasks.
• High attention to detail and accuracy in data entry.

Why Join Nayax

• Take ownership of your work and make a real impact on our customers — your work keeps the sales engine running smoothly, directly affecting customer satisfaction and the efficiency of our commercial operations.
• Join a fast-growing global fintech company that values innovation, teamwork, and exceeding customer expectations — with 1,200+ employees across 12 offices and operations in 120+ countries, Nayax is a NASDAQ-listed company at the forefront of the cashless payment revolution.
• A role at the heart of the business — collaborate daily with sales, marketing, and logistics, gaining broad exposure across the organization and building valuable cross-functional relationships.
• Grow your career in fintech — join a company that's scaling fast and investing in its people, with real opportunities to develop and take on more responsibility over time.
• Be part of a diverse, people-first culture — at Nayax, we believe great operations are built by great teams, and we make sure our people have the support they need to thrive.

Learn More about Nayax

Founded in 2005, Nayax provides an end-to-end platform for payments, empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world.

We support over 80 payment methods in 60+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions.

With more than 1,200 employees across 12 global offices, Nayax operates in 120+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments.

At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.