Job Description

Job Title

Sales Support Lead - EI Europe

Lead advanced sales analytics, forecasting governance, and performance optimization initiatives to drive strategic decision-making and long-term business growth across Europe. Leverage Salesforce CRM, Power BI, and AI-driven insights to strengthen pipeline quality, forecasting accuracy, and commercial execution.

Your role:

The greater impact of this role:

You will shape strategic sales decisions by delivering high-level analytics, driving forecast governance across Europe, and enabling executive management to achieve sustainable revenue growth and operational excellence.

A critical part of your role will be to elevate funnel quality (incl. CVI rigor) and forecasting discipline, ensuring consistent pipeline visibility, data integrity, and standardized sales practices across zones.

You will also act as a key driver of digital transformation in sales operations, leveraging Salesforce CRM, Power BI dashboards, and AI-enabled analytics to:

• Improve forecasting precision and predictability
• Enhance opportunity management and conversion rates
• Identify performance gaps and growth opportunities
• Increase commercial productivity through automation and insights

Team and stakeholders:

You will collaborate closely with executive leadership (EI Europe LT), sales management, finance, and cross-functional teams, acting as a strategic partner in commercial decision-making.

You will:

• Partner with Zone Leaders, KAMs, and Sales Excellence teams to drive funnel discipline and performance reviews
• Work with CRM/Salesforce product owners and digital teams to improve system adoption, data quality, and reporting standardization
• Engage with Finance and Business Operations to align forecast, orders, and revenue outlooks
• Lead and coach a diverse team, building strong capabilities in data-driven sales operations and performance management

Professional and personal development opportunities:

This role offers strong exposure to executive-level decision-making, commercial strategy, and transformation initiatives across Europe.

You will develop expertise in:

• Salesforce CRM governance and advanced pipeline analytics
• AI-enabled sales operations (predictive forecasting, opportunity scoring, automation)
• Integration of Power BI, CRM, and digital tools into a scalable sales excellence ecosystem
• Driving end-to-end commercial performance management in a complex, multi-country environment

Benefits statement:

From a competitive salary and annual bonus to flexible working arrangements and continuous learning opportunities, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You’re the right fit if:

Experience:

• 10+ years of experience in Sales, Sales Operations, Commercial Excellence, Data Analysis, or Forecasting
• Proven experience managing sales funnel governance and forecasting processes at regional level (preferably Europe)
• Strong hands-on experience with Salesforce CRM for pipeline management, forecasting, and performance tracking
• Demonstrated experience in leveraging AI and advanced analytics to improve sales performance, funnel quality, or forecasting accuracy
• Experience in Healthcare IT / Healthcare Informatics is a strong advantage, preferably within hospital systems, enterprise imaging, or clinical workflows

Skills:

• Strong capabilities in data analysis, sales forecasting, and KPI/performance management
• Deep understanding of pipeline management, funnel health, and forecast governance frameworks
• Expertise in Salesforce CRM data models, reporting, and opportunity management processes
• Experience with Power BI (or similar tools) for building executive dashboards and performance insights
• Familiarity with AI-driven use cases in sales (e.g., predictive forecasting, deal scoring, automation)
• Strong stakeholder management and ability to influence senior leadership
• Experience with salesforce automation, margin management tools, and digital sales enablement platforms

Education:

Bachelor’s or Master’s degree in Business Administration, Sales, Finance, Data Analytics, or equivalent

Other:

• Proven ability to influence executive stakeholders and lead complex, cross-country transformation initiatives
• Strong leadership and coaching capabilities, with focus on building Sales Excellence and analytical capabilities across teams
• Demonstrated ability to drive continuous improvement through data, digital tools, and AI-enabled insights
• Experience in process excellence methodologies (e.g., LEAN) is a plus